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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,816 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,816 reviews

December 31, 2011

I can't recommend Bobby Pucher highly enough. I have bought two cars from him, and recently went through the process with a friend that I referred. In every way, Bobby was a pleasure to work with. He More

by brice moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

brice moss: Thanks so much for this excellent 5-star review! I couldn't agree with you more regarding your evaluation of Bobby Pucher...and after watching him work through three transactions, I'd say you've got a pretty accurate assessment of him. We agree that it will be quite a while before you'll require a substitute for that Corolla but we'll be here whenever you're ready. And we appreciate your great referrals in the meantime! On behalf of Bobby Pucher and everyone here at DCH Wappingers Falls Toyota, we hope your friend enjoys their new ride- Lee Burns, General Manager

December 30, 2011

I was satisfied with the saleman Michael Gottuso who show a new car at my price range, but before he told me the price, I was put in the for a test drive and this made the car buying easier. He cover all of More

by airplane625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottuso
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

airplane625: Thanks so much for providing this review. We are glad that you were satisfied with the quality of our customer service and that you left our dealership feeling you'd received all the necessary information on your vehicle. We are here if any questions arise in the future and look forward to continuing to provide quality service. On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 30, 2011

Bobby Pucher is a terrific car salesman. A few weeks ago I was at DCH looking for a comfortable car, hoping the RAV 4 would have enough leg room after driving a subcompact for four years. Bobby Pucher was More

by ETyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Pucher and Daryl
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

ETyler: We sincerely appreciate this fantastic review! It's validating for us to read through the details of your experience and be able to share your glowing review with Bobby and the rest of the DCH team. You've encompassed the spirit of all that we do here...and all that we strive to offer to each and every customer. It's so important for people to understand that you don't become invisible to us once you drive away. We value you always, no matter what. Glad we were able to ensure that all was absolutely perfect. On behalf of Bobby Pucher, Daryl Callahan and everyone here at DCH Wappingers Falls Toyota, enjoy that Camry- Lee Burns, General Manager

December 30, 2011

The sales person was very helpfull throughout the entire process of purchasing the vehicle. There was no pressure to buy as is to often experienced at other dealerships. DCH let me make the decissions, wit More

by mariorad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Sinapi, Michael Gruen, Michael Limata, Lee Burns, Lee Burns, Michael Limata
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

mariorad: We appreciate this wonderful review! It's gratifying to read that your experience met our high level of expectation for customer service. We work hard to ensure that every customer receives the same comfortable, informative experience that you've received. On behalf of Melissa Sinapi and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 24, 2011

Nice and helpful! He always tried to make anything good and arrange everything smoothly. The most important is that he can help you to take care everything about the car! More

by hwliu2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Dec 27, 2011 -

DCH Wappingers Falls Toyota responded

hwliu2009: Thanks so much for providing this fantastic review. We're glad you found your car-buying experience to be so positive and that you left our dealership feeling that everything had been explained to your satisfaction. We take great pride in your experience and will work hard to maintain that high level of customer service. On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 24, 2011

Corey made my experience with Toyota so much easier. I've always driven Honda cars and was rather hesitant about the change to Toyota, but Corey was fantastic and made the transition flawless and effort More

by mcc0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey L. Rheal, Corey Rheal
Dec 27, 2011 -

DCH Wappingers Falls Toyota responded

mcc0104: We truly appreciate the 5-star review. It's always great to hear a satisfied customer's account of the purchasing process...it lends that extra air of credibility to what we've been saying all along; that we strive to make every experience "hassle-free". On behalf of Corey Rheal and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 23, 2011

My shopping experience with DCH Wappingers falls toyota was the most pleasent car buying experience of my life. I was never pressured, or made unconfortable, all my questions were answered, and thanks to More

by Bmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Richard Schiro
Dec 23, 2011 -

DCH Wappingers Falls Toyota responded

Bmac, We're glad your experience rated this awesome 5-star review! The things you've described in your comments are exactly the things we would like people to understand about how we do business here, with the emphasis on providing a comfortable, hassle-free experience. Your review means a lot to us...and on behalf of Rich Schiro and everyone here at DCH Wappingers Falls Toyota, we wish you great holidays...and enjoy that new Tacoma- Lee Burns, General Manager

December 20, 2011

found a RAV4 V6, not an easy thing to do. contacted via internet and then called the dealership. spoke to Mary, she gave me a $200 coupon for contacting them via the internet and when I spoke to Ira, the More

by karlsdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar, Meil Itkin, Mary (internet contact) & Ira, Jose Villar
Dec 20, 2011 -

DCH Wappingers Falls Toyota responded

karlsdad, Wow. Thank you for this fantastic review. We know how important it is for customers to hear actual experiences from other customers...so that they can understand that we really believe in the "hassle-free" way of doing business. It's gratifying to read that your friends have also experienced the same top-notch experience and that you would feel confident referring others to us. We're working hard to ensure that every customer receives the same great experience. On behalf of Jose Villar and everyone here at DCH Wappingers Falls Toyota, enjoy that RAV4- Lee Burns, General Manager

December 20, 2011

My experience leasing My new Toyota Highlander was a pleasurable one. My sales Consultant Robert Schaeffer was very thorough explaining all the ins and outs of the vehicle which put Me very much at ease More

by VAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Dec 20, 2011 -

DCH Wappingers Falls Toyota responded

VAC, Thanks for providing this excellent review. We appreciate it! We realize that an informed customer is the very best kind...and it's important to us to ensure that you have all the details so that you can feel truly comfortable with your decision. We plan to provide you with the same excellent customer service when you return for that RAV4 Sport! We appreciate the return business. On behalf of Rob Schaeffer and everyone here at DCH Wappingers Falls Toyota, enjoy BOTH those new rides- Lee Burns, General Manager

December 16, 2011

Excellent service department matches my experience with the sale department. Taryn Bellino was fantastic! one of the best customer service reps I have ever encountered. More

by seankevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
Dec 16, 2011 -

DCH Wappingers Falls Toyota responded

seankevin, Thanks for taking the time to leave this great review. We're happy to hear that your experience with our service department had the same level of high quality customer satisfaction for you as our sales department. We pride ourselves on providing the total package...in both sales and service. I'm glad you agree! On behalf of Taryn and everyone here at DCH Wappingers Falls Toyota, thank you for your continued patronage. Lee Burns, General Manager

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