DCH Wappingers Falls Toyota

excellent service and care Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at m Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at my next visit. I am always impressed with the exceptional treatment I receive at this dealership. I am a longtime customer and I plan on staying!!!!! More

Routine service-oil change, check routine safety stuff, etc This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and all safety items checked. They have tvs to keep customers occupied while waiting as well as coffee. More

Excellent customer service Great customer service. Attended all my needs. Very knowledgeable and welcoming. Wilfrin made it easy for me me and explained everything to my underst Great customer service. Attended all my needs. Very knowledgeable and welcoming. Wilfrin made it easy for me me and explained everything to my understanding. I will recommend it to anyone More

Great service, great car I appreciated that the salesperson are paid by salary rather than commission. While they are bonded on success, their motivation appears to include su I appreciated that the salesperson are paid by salary rather than commission. While they are bonded on success, their motivation appears to include supporting customers rather than a self-serving hard sell. While I did see a certain degree of manipulation, I was able to trust their basic honesty. They are, after all, sales people! The RAV4 we bought meets all my needs. I am very happy with it. This dealership seems well organized to effectively perform future servicing. Of course, that remains to be seen. More

Service Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on tim Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on time. More

Best dealership in Dutchess County ! I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I tr I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I trust Toyotas to be a excellant quality and longevity and that this the name I trust as well as DCH W.F. toyota , they have gone above and beyond for,my family More

I had to return to get antifreeze topped off for the EV MOTO I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like that. I have been driving for 56 year's and I know about maintaining a vehicle. More

Trust? Yes. Long wait? Yes It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 total. But why so long given I had an appointment? However, I do trust them to do what is right after buying and servicing my last three Tacomas. More

Great as usual! I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and h I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and helpful. More

Service department I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and beyond. More