DCH Wappingers Falls Toyota

Two hour and 15 minute wait for NYS inspection I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was to I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was totally misleading. Items on the repair list were double entered giving an estimate much too high. Upon completion the car was not parked where I was told it would be. More

Good experience Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toy Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toyota Kingston. Thanks....Jim More

First Service since purchasing the vehicle I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanatio I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanation of what was done after service performed. More

1 month review I've never owned a Toyota but have heard from many people that after having owned them that they would never purchase another brand. When I started lo I've never owned a Toyota but have heard from many people that after having owned them that they would never purchase another brand. When I started looking at new vehicles I was referred to Lee Burns at DCH Toyota by a close friend, Jim Consiglio who works for Toyota Motor Corporation. Lee took the time to meet and talk with me and my impression from both of these gentleman is that they are proud of the excellent reputation that Toyota brings and are committed to keeping up with that reputation of excellence and they along with the whole staff at DCH give you the time and effort that you would expect from being close friends and family. It has been a little over 1 month since I purchased a Tacoma TRD Off Road pickup and I have to say that I like this truck, it's big on features and attitude. Having been a police officer for nearly 30 years and a Sgt for most of that time and having served during the time that both Jimmy and Lee proudly served as police officers themselves their outstanding reputations have not diminished. I would recommend DCH Toyota to all my current and past fellow members of law enforcement and to anyone else who expects honesty and integrity. More

Pleasant Experience I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff nev I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff never tries to push unneeded repairs on the customer. More

Great experience. Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professiona Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professional staff helped me. More

Dead battery - on a Sunday! I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, and get the vehicle to the shop in time to get the battery changed out all in the same afternoon. I was also very happy to find this repair covered by the vehicle warrantee. Thanks to the helpful people at DCH Wappingers Falls Service and Toyota Care for the great support! More

Michael was very helpful and caring! DCH Toyota went above and beyond to help me with all I needed. Great service. Michael Newsham is a great guy answer very helpful, he supported me all DCH Toyota went above and beyond to help me with all I needed. Great service. Michael Newsham is a great guy answer very helpful, he supported me all the way! More

Helpful, professional, thorough servicing I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not ask for better customer service. More

Impressive service I drove 60 miles north to work with this dealership and it was worth it! Excellent customer service, extremely patient and helpful staff! Highly rec I drove 60 miles north to work with this dealership and it was worth it! Excellent customer service, extremely patient and helpful staff! Highly recommend this dealership! A special thank you to Michael and Anthony for making my car purchase quick, easy, affordable, and fun! More