Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,806 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,806 reviews

July 21, 2011

MJ was very thorough, courteous and was not pushy. He answered every question and spoke with his manager to get what we needed to make the deal happen. More

by lorischulze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ
Jul 21, 2011 -

DCH Wappingers Falls Toyota responded

lorischulze: Excellent. We know that the car-buying experience can only be an enjoyable one if you're met with respect, feel you've been treated fairly and have had all your questions answered. It sounds like we met the mark--and I'm glad. On behalf of MJ and everyone here at DCH Wappingers Falls Toyota, enjoy your new ride! Best, Lee Burns, General Manager

July 17, 2011

Non-aggressive, knowledgeable staff. They were very interested in taking their time with me, exploring all options. They were excellent on follow up and follow through. It was one of the easiest car More

by aquinas32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel, Daryl Callahan, Mike Limata, Michael Limata, Pinkal Patel
Jul 18, 2011 -

DCH Wappingers Falls Toyota responded

aquinas32: This review was very kind...and we truly appreciate your taking the time to provide it. You've captured exactly what we'd hoped in this review of your experience: a non-aggressive way to purchase a vehicle. We're working hard to change the old perception of a stressful visit and reviews like yours go a long way towards helping that to happen. From Pinkal Patel, Daryl Callahan, Mike Limata and all of us here at DCH Wappingers Falls Toyota, thanks for your business and enjoy that new ride! Lee Burns, General Manager

July 16, 2011

I was hoping for a pleasant, stress-free car buying experience and that is exactly what I received at DCH Wappingers Falls Toyota. Mike Gruen was fantastic to deal with and he let me know that my sati More

by seancar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Jul 18, 2011 -

DCH Wappingers Falls Toyota responded

seancar: Wow. I do believe you may have submitted the ultimate "gold standard" of reviews! We were so happy to read about your five-star experience with Michael Gruen, Neil and everyone at DCH Wappingers Falls Toyota...and it's gratifying to hear that your concerns for a stressful visit were put to rest. We will always do our best to maintain this high level of customer satisfaction now and in the future. Enjoy your new ride! Best, Lee Burns, General Manager

July 10, 2011

Best experience we ever had at a car dealer! Very friendly and helpful. Mike Gruen worked with us to get the best value for our trade in's and our new Toyota Tacoma truck. We highly recommend this de More

by jfelmley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Jul 11, 2011 -

DCH Wappingers Falls Toyota responded

jfelmley: Awesome! We're loving the first line of your review. It captures the experience we strive to reach with all our customers. We appreciate the high praise and on behalf of Mike and all the staff at DCH Wappingers Falls Toyota, good luck with your new Tacoma! Best, Lee Burns, General Manager

June 26, 2011

Had not purchased a new or used car in many years,so we were concerned about the service we would receive and we were quite pleased with this dealership. everyone was friendly and hospitable. More

by philip kavecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Jun 27, 2011 -

DCH Wappingers Falls Toyota responded

philip kavecki: Thank you for the great review. The process of purchasing a vehicle no longer has to be uncomfortable, thanks to commitments like ours to deliver a hassle-free experience. From Michael Gruen and everyone here at DCH Wappingers Falls Toyota, we appreciate your patronage and hope you enjoy your new ride. Lee Burns, General Manager

June 18, 2011

From the welcoming greeting through the professionalism shown and understanding what type of vehicle i would be most interested in, Rich Shiro has earned my highest rating. I will definitely refer him to o More

by denmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Shiro, Darell, Robert, Richard Schiro
Jun 20, 2011 -

DCH Wappingers Falls Toyota responded

denmart: We appreciate this great review...and it means a lot that you took the time to share your experience here. Our team is absolutely committed to the highest quality customer service and it's great to hear that we're achieving this goal! From Rich, Daryl, Robert and all of us here at DCH Wappingers Falls Toyota, enjoy that vehicle! We look forward to seeing you again. Best, Lee Burns, General Manager

June 18, 2011

From my first phone converstion with Mary to my vehicle delivery with Michael, this was my best car buying experience. Absolutely will recommend this dealership to everyone I know looking for a car. More

by wcaceres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen and Mary Burenger
Jun 20, 2011 -

DCH Wappingers Falls Toyota responded

wcaceres: Great to hear! Your car-buying experience is exactly what we strive to ensure for every customer who walks through our doors. I'm glad to know you'd recommend us to others as well. From Mary, Michael and all of us at DCH Wappingers Falls Toyota, enjoy your new ride! Best, Lee Burns, General Manager

June 17, 2011

My wife and I were passing DCH and saw a scion tc for sale and decided to stop in and see our nephew. We were very happy with the way the whole deal was handled, Vincent worked his magic and was able to More

by scandalis515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Mistretta
Jun 17, 2011 -

DCH Wappingers Falls Toyota responded

scandalis515: Wow. Thanks for the high marks and excellent review! It's great to hear that all facets of your buying process were seamless...it's our goal to ensure that everyone feels they're getting that "royal family treatment" when they visit. From Vinny and all of us here at DCH Wappingers Falls Toyota, enjoy your Scion. Best, Lee Burns, General Manager

June 16, 2011

I had a great experience at DCH. I purchased a 1999 Honda from DCH in great condition for a great price. Mary S and the gents in the service shop went above and beyond to make sure the car was ready and mos More

by mebac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary S
Jun 16, 2011 -

DCH Wappingers Falls Toyota responded

mebac: Excellent! It really shouldn't matter whether it's a brand new or pre-owned vehicle...you should always be treated with courtesy and respect and I'm happy to hear that this was the case with your experience at DCH Wappingers Falls Toyota. If your questions were answered, the price was right and you left our lot feeling happy with your purchase, then we've done our job. From Mary and the rest of the DCH team, we wish you all the best with your new ride! Lee Burns, General Manager

June 14, 2011

I had a very good experience working with this dealership. People were friendly and helpful and gave great advice and information. I would definitely recommend this dealership to family and frie More

by dmv124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Robert Schaeffer
Jun 15, 2011 -

DCH Wappingers Falls Toyota responded

dmv124: It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd wish for friends and family as well. We couldn't ask for a nicer review...thank you for taking the time to share it. On behalf of Robert and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Be well and drive safe- Lee Burns, General Manager

...
765
...