Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,421 Reviews
Call Service Center (845) 288-1303

4,421 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
January 02, 2024

Took a month to get a service appt. Service video was rushed through. No one answered phones so I can pay and pick up my car after hours. Finally picked up car to see they never reset s More

by Jenmurphy42
Recommend Dealer
No
Report | Print
Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 02, 2024

So far, I have been very happy. I bought my RAV4 at an upstate dealer but would definitely change to DCH based on their service department. More

by Mywing17
Recommend Dealer
Yes
Employees Worked With
Judy-she was helpful and professional!
Report | Print
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five star and Judy was very helpful with your needs.

January 01, 2024

had issues with my car. They diagnosed and resolved my issues. follow up was detailed More

by tiocl2
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 01, 2024

Excellent service. It takes to long to get in and out. I would recommend the service department More

by tval5
Recommend Dealer
Yes
Report | Print
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 01, 2024

Very very polite and honest. Has a bright future. He seems to know what he is doing and gets the job done. More

by WMGIAMETTA
Recommend Dealer
Yes
Employees Worked With
Matthew Mafucci
Report | Print
Jul 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you found our team polite, honest, and capable. We appreciate your positive feedback and look forward to serving you again!

January 01, 2024

Work was done quickly. Fixed my problem and car works fine. Pleasant to work with. More

by danst1
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Jan 01, 2024 -

danst1 responded

Work was done quickly and efficiently.

Jan 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 01, 2024

Extremely helpful, knowledgeable, and provided me with a quick smooth process of purchasing my vehicle. Thank you for your help! More

by STEPHAAZEVEDO
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jan 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We are so glad to hear that our team was so helpful with your needs.

December 31, 2023

Judy was great. So kind, helpful and made sure I got in and out as soon as possible More

by Samfavata
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Dec 31, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Judy provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

December 31, 2023

Matt was a professional and a true pro with dealing the issues that occurred from customer service. He resolved it the best he was able to More

by ROYAL1189
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Matt was so helpful with your needs.

December 30, 2023

5 All around great Great Great Great Great Great Great Great Great Great Great Great More

by Salamoned4
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Dec 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We are so glad to hear that our team was so helpful with your needs.

1
...
100
101
102
...
443