DCH Wappingers Falls Toyota - Service Center

We are always do the car service/inspection here. We are very satisfied with their service. We are very satisfied with their service. More

Customer service is fantastic, I really liked getting the video from the service advisor walking through the repairs needed video from the service advisor walking through the repairs needed More

I came in to have it serviced. Oil change and tire rotation. The fluids were supposed to be topped off as the service person said it's complimentary but it was not. I checked befor Oil change and tire rotation. The fluids were supposed to be topped off as the service person said it's complimentary but it was not. I checked before and after taking my car there. The coolant level is still below the 'low level' and it's obvious nothing was put in there. More

I know this is supposed to be a glowing praise of the dealership so I hope the editors remove it. But I just have to say it. Attention to smallish details have slipped through the cracks for my experienc dealership so I hope the editors remove it. But I just have to say it. Attention to smallish details have slipped through the cracks for my experiences. In addition to a few others this latest episode has been mildly off putting. A part was ordered for my car when I brought it in for servicing with the promist that, "We'll call you when it comes in and schedule for you coming back in. It should be in on Tuesday." When Tuesday came, no call. So I gave them two days. On Thursday I called the parts department to inquire and was told it was in. I can't help but wonder how long I might have waited for the call if I hadn't done it myself. A big deal? Not really. but in addition to a few episodes I have been through it gives me pause whenever they do service on my car. The people are cordial and professional that I have dealt with but a few things have happened that I can best call "Minor Irritations". More

They were very thorough and punctual. The employees were super nice too. We were very happy with them. The employees were super nice too. We were very happy with them. More

Have had good relations ever since we sold our Jeep to Dave.Our truck was bought their.Also a RAV4.We had to bring truck back for a repair and met Tom and he has been a great honest guy to deal with.It re Dave.Our truck was bought their.Also a RAV4.We had to bring truck back for a repair and met Tom and he has been a great honest guy to deal with.It really is a nice surprise to be treated like we have been from a dealership.A real surprise these days.Also a shout out to Lauren Fusaro who wrote the work order And was very helpful getting over a few obstacles.Great crew hope they stay on With D C H, More

DCH Toyota is always wonderful to us and hardworking. We have been buying our cars and getting them serviced here for almost 10 years now and they never disappoint. They are quicker than many other deale We have been buying our cars and getting them serviced here for almost 10 years now and they never disappoint. They are quicker than many other dealerships we’ve dealt with and have even taken my car at the last minute to fill my tires without an appointment. We are always happy with their service! More

I enjoyed the experience at Wappingers Toyota. All of the staff were very welcoming and did not make you feel out of place. All of the staff were very welcoming and did not make you feel out of place. More

Service rep I worked with was fantastic (Lauren F). She was honest about necessity and timing and kept me updated through text and in person throughout the process. I asked for a clip for my mudguard t She was honest about necessity and timing and kept me updated through text and in person throughout the process. I asked for a clip for my mudguard to be reattached which she relayed to the service team, though it was not done completely and I had to reattach the part myself when I got home. More

They are fast courteous they explain everything to you. You get a video and pictures of what the undercarriage looks like one of the best dealerships I’ve ever gone to. You get a video and pictures of what the undercarriage looks like one of the best dealerships I’ve ever gone to. More