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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,354 Reviews

4,354 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 06, 2023

I always have a pleasant and efficient experience when I come to DCH WappinyFalls! No complaints! More

by laurie.burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for the great 5-star review for our team!

July 05, 2023

Matthew, my maintenance technician was very attentive and answered all my questions. I enjoyed the new inspection video. More

by IFLYPLANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
Jul 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Matthew was so helpful during your visit!

July 05, 2023

Lauren is professional, knowledgeable and great customer service. She is a credit for me coming back to your dealership. More

by bellana8844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jul 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Lauren! We are so glad that she was so helpful during your visit!

July 05, 2023

Customer Service and quality of work was very good. Liked the video of inspection being shown to us. More

by tony&denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Jul 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 04, 2023

I would definitely recommend 👌 this dealer to a friend and anyone who's looking to purchase a truck or car Excellent service reps you won't regret it and ask for Mike!great experience thank you DCH TOYOTA More

by Jeff281965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mike was able to assist you throughout your visit. We hope to see you again!

Jul 05, 2023 -

Jeff281965 responded

Thanks again definitely will be coming back!

July 02, 2023

Good services and the closest Toyota dealers next to me, no complaints about the service thanks More

by evnyc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 02, 2023

The person that help me with my visit was very nice and informative. The only thing I would change is that it took a little over two hours for a tire rotation More

by Irizarryworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We appreciate your comments and we'll be sure to share them with our management team.

July 01, 2023

It was very easy to get an appointment that fit my schedule. Thomas was very professional and timely. More

by Groh.kathryn
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jul 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Thomas.

June 30, 2023

You guys and gals are the best. Toyota is the best car manufacturer out there. The end More

by lwood2481
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 30, 2023

Very well run dealership , had just good experiences with them , and hope to have many more . More

by Tdkeen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mathew maffuchi
Jun 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

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