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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,341 Reviews

4,341 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 06, 2023

I think that they are doing a good job Thank you for the job I give you 5 star More

by BARRERA_ISRA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 05, 2023

Very satisfied Very satisfied as usual. The dealer recommends things and you decide if you can afford to have them done More

by jjk87
Recommend Dealer
Yes
Employees Worked With
Lauren
May 05, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

May 05, 2023

Just had service and was happy with their professional help even had my back for loaner car I would recommend them 100 percent More

by DRUMBRUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 04, 2023

We were on our way home to Wisconsin when we got a check engine message for the hybrid system in our Rav4. We took it in first thing Monday morning and spoke to service rep Matthew Rodriguez. He was efficie More

by pattybennettwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 03, 2023

Excellent customer service with very friendly staff. I like the text message updates as the work on my vehicle progresses. More

by daivd.figel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 02, 2023

Fast service! Took me in early! Since my appointment was a little later I was pleased they started my service before my scheduled time. More

by CHRISTINEALIVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us. We appreciate your feedback about your service experience and hope to see you during your next visit.

May 02, 2023

They were extraordinary Patrick truly made this a great experience. There was no pressure and everything was smooth and timely. More

by LIGHLYRADIATED@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Patrick
May 02, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Patrick provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 02, 2023

Mat is professional, honest and east to work with. I travel from southern Westchester county to have take care of my Camry. More

by LEARN1@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mat Rivera
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Matt! We are so glad that he was so helpful during your visit!

May 02, 2023

Efficient and professional service. I would like to see additional coupon opportunities for services. I appreciate the video update from the tech More

by JOSEPH.DIRUBBO
Recommend Dealer
Yes
Employees Worked With
Matt Rivera
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 02, 2023

Professional and willing to devote the time necessary to answer all questions and concerns. Courteous More

by MOKA3SONS@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Melissa
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

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