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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,340 Reviews

4,340 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 23, 2023

I trust in toyota service and good place to go next time just do request and ready for More

by J.SANDOVAL.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 22, 2023

Matthew was very personable and efficient. In the course of my vehicle inspection some corrosion was found on my battery terminals. Matthew explained that it would be beneficial to service thi More

by MOPJOCKEY86@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
Apr 23, 2023 -

DCH Wappingers Falls Toyota responded

Matthew is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

April 22, 2023

First time at your place and the person who help me with my appointment on the phone was very nice. Jason was my service advisor and he also did a great job making me feel confident that the service perform More

by tony_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Jason was able to take care of your vehicle in a timely manner!

April 22, 2023

Service advisor Matt was pleasant and professional. Jason was gregarious and informative. Lyft ride home was a nice touch. Service was prompt and timely. A painless experience with little surprises. More

by SHUZAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 21, 2023

Tom Hackett was very helpful and knowledgeable when I brought my truck in for service. Will be coming back because of Tom! More

by JeffC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Tom Hackett was able to take care of your vehicle in a timely manner!

April 21, 2023

This was the first brand new car we ever purchased and Matthew made that experience great. We felt very comfortable working with him. Amazing customer service. More

by JAMRHEIN93@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
Apr 21, 2023 -

DCH Wappingers Falls Toyota responded

Matthew is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

April 21, 2023

I am a Toyota for over 20 years alway did a great job on my car More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 21, 2023

The truth is very bad because they are attentive only to sell.no good t More

by WILLIAMALVARADO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

DCH Wappingers Falls Toyota responded

We thank you for your business and apologize for the inconvenience. Please contact Ed Ruela at EdmundRuela@driveprestige.com to help rectify the issue.

April 20, 2023

I always choose DCH Wappingers Toyota. I am only adding more words because the survey requires. More

by TLYNCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

April 20, 2023

Helpfull in all ways got me a great car a t a good price perfect More

by AL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Apr 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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