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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 29, 2023

Wappingers Falls Toyota is a polite, courteous, helpful, honest, fair priced dealership. I recommend them. More

by gramps2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 29, 2023

The service was faster than I expected. DCH is professional and efficient, as usual. Keep it up. More

by APPLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

I thought they did a great job and would recommend them I was called to pick up my truck twenty minutes after my appointment time! More

by AMPRO4537
Recommend Dealer
Yes
Employees Worked With
Jason I think
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

The staff was friendly, the dealership is clean. The service agent was helpful ordering the work I needed done. The mechanic did the work that was ordered. The car is maintained in good condition More

by feliciabyrne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

Good thank you for your service I m really appreciate it again thank you and have a nice weekend More

by HUNG3165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 28, 2023

Very positive. This was an easy visit. That's all I am submitting at this time. Mo need to elaborate More

by LUNALM1737
Recommend Dealer
Yes
Apr 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 28, 2023

2nd appt for same issue. Finally found a solution and issue was fixed! Thank you More

by Lauresween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that our service team was able to help. We really appreciate your business!

April 27, 2023

Service team was helpful and informed and took time to explain. I will return again for service More

by Kathilee
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
Apr 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 26, 2023

The service was excellent. Very helpful and explained the oil change interval because I was asking for one when it wasn’t entirely necessary. Have used them with my prior model More

by JIMFITZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 26, 2023

5 5 the best service department in the industry Extremely helpful and very good with explaining the repair and providing me with a loaner vehicle More

by Blakey78
Recommend Dealer
Yes
Employees Worked With
The level of professionalism and the willingness to help me was leaps and bounds ahead of every other dealership I have ever dealt with.TAKE A BOW
Apr 26, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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