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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,465 Reviews

4,465 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 21, 2023

Great experience. Live the transparency with the video. Awesome. Ill mever go anywhere again to get my oil done More

by smuggy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

February 21, 2023

DCH was very helpful and informative of the process. Thank you for your help with my Camry More

by Nauer0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and hope to see you again in the future!

February 20, 2023

Excellent Service experience as always. Great staff who are very attentive to insure repairs are done timely and correctly More

by OGHAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 20, 2023

We have been customers for a long time and are very happy with the service dept. We have never had an issue when service has been completed on our cars. More

by SHERRIFREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 17, 2023

Courteous, professional and helpful! Very through and comprehensive. I will definitely come back again for service More

by Case55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew K
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with great service.

February 17, 2023

Everyone was courteous. I was told how long I’d have to wait and how much I’d expect to pay. Comfortable place to sit and work while I waited! More

by sa.currie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know our team could assist you and provide you with great service.

February 17, 2023

I had ordered a new key for my car the week before. I sat there for 45 mins and they told me they cannot find it!!! I had to miss two of my clients : almost $400. And the manager told me he’ll give More

by hozenoghre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who took my order was the main problem. I don’t know his name.
Feb 18, 2023 -

DCH Wappingers Falls Toyota responded

Hello hozenoghre, I'm very sorry to learn that your experience was not our 5-star standard. Hopefully we are able to get this key in a timely manner and get you back on the road. I'd like to lean more of the frustrations you've encountered. I can be reached directly at 845-296-4261 Thank you, Ben Carlson Fixed Operations Manager

February 17, 2023

Clean, comfortable, nice representative, text updates are perfect. Didn't wait an overly long time More

by MEDICMITTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 16, 2023

People who work there are professional and courteous. They provide you with knowledge and help you understand the problems and the solutions. More

by Melvingreen322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 15, 2023

Gentlemen who took care of me was so top notch. I can't even say Thank you enough. The Gentlemen who took care of my care was incredible too. Such a great experience. Promised to have me out by 13 More

by Loveyou41507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with great service. We look forward to working with you again in the future!

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