DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,376 Reviews of DCH Wappingers Falls Toyota - Service Center
We were visiting from out of town and we hit something as we were driving on the highway. Another tire place said we needed a new rim but they didn’t sell them. After calling several places with no luck, the we were driving on the highway. Another tire place said we needed a new rim but they didn’t sell them. After calling several places with no luck, they were able to fit us in first thing in the morning on Christmas Eve. While the cost was a little expensive, they also fixed an issue that my car had a recall for that I was unaware of. Mathew was great - super helpful and efficient. We are so appreciative of them fitting us in and fixing the issue. More
Service adviser and general staff were great. Wait time was minimal. I highly recommend this dealership! was minimal. I highly recommend this dealership! More
My experience with DCH Wappingers Falls Toyota Service Department was stellar from start to finish. When I left a message to schedule a service call, not only did the Service Dept call back promptly, but Department was stellar from start to finish. When I left a message to schedule a service call, not only did the Service Dept call back promptly, but, when I didn't answer (didn't realize they called back), they followed up again a few days later. Awesome! Everyone in the Service Department was prompt, courteous, and efficient. And the work was completed in under the estimated time. The whole experience was a good one. Thanks! More
Great Coustomer service service service service service service service service service service service service service service service service service service service service service More
My rep Jason new why I was there and what product we had agreed upon. Set my wait expectations and explained all when done. agreed upon. Set my wait expectations and explained all when done. More
my comments: too expensive and very long wait (over 90 my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not r my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not recommend DCH Toyota in Wapp Falls, NY More
The customer service at this dealership is impeccable. I will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wron will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wrong with DCH Toyota Wappingers More