Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,376 Reviews

4,376 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
November 29, 2021

Pleasant service reps that get you in and out! (Suggestion: The lead time to get an appt can be several weeks, would be nice see that shorten and be a able to get an appointment the same week, or More

by JERRY.KITZROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Nov 30, 2021 -

DCH Wappingers Falls Toyota responded

Jerry, we appreciate you taking the time to provide such great feedback! We're so happy you had a good experience at our dealership and we look forward to working with you again soon!

November 29, 2021

I have experienced a very Friendly, courteous, timely and professional staff so far on every visit. More

by Mamanick71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 25, 2021

Service staff were prompt, courteous, and accommodating, especially for a new service customer. Jason was outstanding dealing with an in-town driver and a remote parent diagnosing a “check engine” issue tha More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like our staff went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

November 24, 2021

Jason was my service advisor for a second time. He is a great person, friendly and knowledgeable. More

by GUNSCH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason!

November 22, 2021

I like this dealer everything is okay good service everything is fin Nice and respect thank you very much More

by aliwaleed514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Alicia Verven
Nov 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 22, 2021

Bought a used Carolla from here. Had couple of items to be addressed. My sales rep Kurt and service rep Keith got right on it. Very pleased. Bought here in past. , Always a pleasure More

by RHFNY@ail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sounds like Kurt was able to assist you and provide you with excellent service. We look forward to working with you again in the future.

November 21, 2021

Professional, did what they said , would definitely use again 👍🏻Provided me a loaner vehicle as well More

by SKII.02.15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Nov 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 18, 2021

Awesome service, friendly staff, timely service, love the reminders about up coming service. Love the service More

by ChrissyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
Nov 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Chrissy!

November 16, 2021

I was undecided on a Chevy Traverse and a Highlander. I love my Highlander, I love the service at Wappingers Toyota. Thanks guys, you’re the best……. More

by Kathleen Savino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Kathleen!

November 13, 2021

Convenient, accommodating and reliable. DCH has by far the best service department in the Hudson Valley. More

by Whickey106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We hope to see you again soon.

...
231
...