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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,381 Reviews
Call Service Center (845) 288-1303

4,381 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 02, 2021

Good service always professional staff. Waiting is never too long. Come back for complimentary ny state inspection every year. More

by paddy65065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
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Nov 03, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased our team could assist you and make your experience a memorable one!

November 02, 2021

Bought 3 cars from them over the years always had a good experience dealing with them More

by JP28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership!

November 01, 2021

Great service . They fit me in even though they were busy. Very helpful and courteous. More

by JJMMBRIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Report | Print
Nov 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 01, 2021

Quick serviceNice and Professional peopleNice customer Quick service Nice and Professional people Nice customer waiting area Agents text you with updates Great work guys awesome More

by d.i.aizpurua
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
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Nov 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 01, 2021

Very happy with the service and love my remote starter thank you! Evan was very nice I wanted to leave him a tip and he wasn't there so I will be stopping by Friday to drop it off More

by tracey79bigpun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Report | Print
Nov 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so pleased Evan could assist you and make your experience a memorable one. We look forward to working with you again in the future!

October 28, 2021

I like the dealership, but I was charged $140 for an oil change.If that is the new rate I will do it myself.What a shame More

by JJROCKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
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Oct 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-start standard on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 27, 2021

Showed up for my appointment. Jason the service advisor got my vehicle in right away and got me a ride home. Couldn’t have been happier with the service and care. More

by jferiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason!

October 26, 2021

Dealership was very friendly and clean and very prompt in fixing my truck. Thank you More

by kistinger1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Report | Print
Oct 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so pleased you had such a great experience at our dealership and we hope to see you again soon.

October 26, 2021

Treated with respect. Service completed in a timely manner. The waiting room was cleaned and I felt protected from bacteria. More

by harrietfikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 26, 2021

Great job! Will definitely be back when my next scheduled service is due. Happy customer. More

by bvincitore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Report | Print
Oct 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We look forward to working with you again in the future.

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