DCH Wappingers Falls Toyota - Service Center

My last service appointment was an unpleasant experience. Even though I had an appointment, I waited 3 hours for an oil change and tire rotation. Even though I had an appointment, I waited 3 hours for an oil change and tire rotation. More

Great job done by DDH Wappinger Falls Toyota I am extremely satisfied with the work 👍 extremely satisfied with the work 👍 More

Dealership is always friendly and courteous. The staff are knowledgeable and explain everything in english not in automotive terminology. Thank you DCH for keeping my motor running time and time again are knowledgeable and explain everything in english not in automotive terminology. Thank you DCH for keeping my motor running time and time again More

Prompt service and as promised. Evin is professional and thorough. Always get great service at DCH. thorough. Always get great service at DCH. More

They are very efficient when I come there. I usually make appointments well in advance, and they always send reminders. appointments well in advance, and they always send reminders. More

Excellent service! Every time I go in it's quick easy and the staff is very courteous and knowledgeable!!! the staff is very courteous and knowledgeable!!! More

Unfortunately, Wappenger Falls Toyota takes advantage of its customers. They charged me. $255 dollars for an oil change and two light bulbs. Service Manager Ben Carlson tried to tell me all the Toyota deal its customers. They charged me. $255 dollars for an oil change and two light bulbs. Service Manager Ben Carlson tried to tell me all the Toyota dealerships charge the same price. Completely NOT true. I spoke to all 6 of the closest Toyota Dealerships and none would have charged anywhere close to that. $56 labor on a simple oil change and $ 93 on light bulb I could have done myself in 5 minutes. Mr Carlson told me he would call me back when I complained, however he never returned any of my calls. The place is a complete rip off. BEWARE! More

The dealership is very nice. My service advisor was very polite. I would recommend to anyone who owns a Lexus. polite. I would recommend to anyone who owns a Lexus. More

DCH Wappingers Falls provides service with courtesy and professionalism. I appreciate the drive-in service area, and the updates the staff provide during my appointments. And Toyota Care is the best! professionalism. I appreciate the drive-in service area, and the updates the staff provide during my appointments. And Toyota Care is the best! More

Excellent service. Very attentive. Waiting time less than a minute. Friendly employees. They are very patient with customers a minute. Friendly employees. They are very patient with customers More