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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,726 Reviews

2,726 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 14, 2018

basic service vehicle was brought in for 10,000 mile service and state inspection service writer was courteous and got me in and out as soon as possible service was More

by GLCKSIG
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
alicia vernon
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

March 14, 2018

Excellent care Kathleen who managed our visit was excellent. We asked for history of car because it is son's car in college and want to make sure he is safe. We got More

by aellison
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review! I am so pleased to hear you enjoyed your experience working with Kathleen and hope you enjoy your new vehicle!

March 14, 2018

Excellent service!! Even on a Lexus. My Lexus hybrid broke down and was taken to DCH. I cannot say enough about the courtesy and professionalism they showed. They kept us informed about t More

by drsteved
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Dena in service.
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review! Our dealership is committed to professionalism and courtesy and I am so pleased to hear your experience reflected those values. Come back and see us again soon!

March 14, 2018

Staff was very friendly and they didn't try to sell me more I went for an oil change. Nice, friendly staff. Comfortable waiting area. I would gladly come back. They didn't try to sell me on more service. More

by dames25
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible, five-star review! We appreciate your compliments and hope to see you again soon!

March 14, 2018

Fast and Friendly service. Alicia was very nice. Had me checked in right away. My paperwork was done fast after the service and I was able to leave right away. More

by dbishop188
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Verven.
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review! I am so pleased to hear you enjoyed your experience working with Alicia and hope you come back to see us soon!

March 14, 2018

quick and easy I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable ti More

by PATWG1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review! I am so pleased to hear you were satisfied with your experience and hope you come again soon!

March 14, 2018

Great experience I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 service More

by jjsocmc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible, five-star review! We appreciate your compliments and hope to see you again soon!

March 14, 2018

I appreciated the the Professionalism I appreciated the level of Professionalism. And also the fast Service that was achieved. The People here at Toyota really put the interest of the cust More

by MALJR91
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! I am so pleased to hear you felt comfortable at our dealership and hope you will come see us again soon!

March 14, 2018

Excellent Personal Care I hate the call center so I schedule my appointments through the service advisor. He makes sure I get right technician and that I don't have service t More

by sunger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Church, Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review of your experience with our service advisor! I will be sure to pass along the kind words.

March 14, 2018

Very pleasant My car was serviced at the time determined by my appointment and when finished I was called couldn't be happier with the entire service of my car than More

by williamclarke57
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

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