DCH Wappingers Falls Toyota - Service Center

Fantastic experience! Fast and efficient! The DCH service department and Allison made the experience great! They worked with my schedule, provided fast and efficient service, and greeted me wi The DCH service department and Allison made the experience great! They worked with my schedule, provided fast and efficient service, and greeted me with kindness. As soon as I arrived, Allison checked me in and made the whole process perfect. She is kind, professional and really made my experience delightful! So thank you Allison! More

Toyota Care at its best Took our Camry in for 1 year Toyota Care servicing. Everything went smoothly and the issue that we had with the headlights was addressed and my wife s Took our Camry in for 1 year Toyota Care servicing. Everything went smoothly and the issue that we had with the headlights was addressed and my wife says they are illuminating better now. Thanks, to the service department. More

Quick and Friendly Visit I stopped for a NYS Inspection. I was greeted in the appointment area and quickly booked in. I sat in the comfortable waiting room for about a half ho I stopped for a NYS Inspection. I was greeted in the appointment area and quickly booked in. I sat in the comfortable waiting room for about a half hour with my coffee and bagel, courtesy of the dealership. I was called and asked if I wanted to do another recommended service on the car. I declined, and was told that the state inspection was gratis. I was on my way after a very pleasant experience. Jacques More

Wonderful service appointment !! Last minute call for a service appointment was returned within an hour and scheduled for the following day. Progress on the vehicle was updated soon a Last minute call for a service appointment was returned within an hour and scheduled for the following day. Progress on the vehicle was updated soon after drop-off. Coupons for the oil change were gladly accepted. NYS Inspection was completed in record time. The car was ready at noon--as promised. More

Great Experience! Kathleen was the best service advisor I've ever had! She was so friendly, knowledgeable, and a pleasure to work with. My car was finished within the Kathleen was the best service advisor I've ever had! She was so friendly, knowledgeable, and a pleasure to work with. My car was finished within the time she said. I will not go anywhere else from now on ! More

35,000 mile service Service was quick and efficient, and the waiting room is very comfortable. I have to wait for service at this facility because I live more than 25 mi Service was quick and efficient, and the waiting room is very comfortable. I have to wait for service at this facility because I live more than 25 miles away, and the wait is always a relaxing experience. I come here rather than going to another dealer closer to my home, because I have always had a good experience here. This is my 4th Toyota with this dealer, since 1998! More

Great service. The service was great, Mike clearly went over what I needed to have done to keep my vehicle running properly. While also being considerate of my time The service was great, Mike clearly went over what I needed to have done to keep my vehicle running properly. While also being considerate of my time. More

Honest Mike understood my financial position and explained the most important issues that needed to be addressed immediately. He didn't push me to do work t Mike understood my financial position and explained the most important issues that needed to be addressed immediately. He didn't push me to do work that was not essential and could be put off until my next visit. I think the extras such as the free car wash are a very nice touch. More

Clutch Replacement My 2016 manual 6 speed had bad clutch that had to be replaced. I was always informed about the cost and time my vehicle would be ready. I was pleased My 2016 manual 6 speed had bad clutch that had to be replaced. I was always informed about the cost and time my vehicle would be ready. I was pleased by the courtesy of the shuttle driver. More

Fixing a Prius transmission My 2009 Prius hit a center island, and was leaking transmission fluid. DCH Toyota service department fixed the problem very fast, and did not charge My 2009 Prius hit a center island, and was leaking transmission fluid. DCH Toyota service department fixed the problem very fast, and did not charge me a lot. More