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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,726 Reviews

2,726 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 16, 2018

Fantastic experience! Fast and efficient! The DCH service department and Allison made the experience great! They worked with my schedule, provided fast and efficient service, and greeted me wi More

by Alaporta
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so happy Allison could help make your experience great. Come back and see us again soon!

March 16, 2018

Toyota Care at its best Took our Camry in for 1 year Toyota Care servicing. Everything went smoothly and the issue that we had with the headlights was addressed and my wife s More

by antsusan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't know names.
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of your experience with our service department! I am so happy our team could help you throughout the process and I will be sure to pass along the kind words.

March 16, 2018

Quick and Friendly Visit I stopped for a NYS Inspection. I was greeted in the appointment area and quickly booked in. I sat in the comfortable waiting room for about a half ho More

by Jake
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Jake, thank you for leaving this stellar, five-star review! I appreciate the compliments and will be sure to pass them along to our staff.

March 16, 2018

Wonderful service appointment !! Last minute call for a service appointment was returned within an hour and scheduled for the following day. Progress on the vehicle was updated soon a More

by 2012 RAV-4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

March 16, 2018

Great Experience! Kathleen was the best service advisor I've ever had! She was so friendly, knowledgeable, and a pleasure to work with. My car was finished within the More

by Trueblue32
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! I will be sure to pass them along to our staff, especially Kathleen!

March 16, 2018

35,000 mile service Service was quick and efficient, and the waiting room is very comfortable. I have to wait for service at this facility because I live more than 25 mi More

by bettyb460
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik, Mike Giordano
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Betty, thank you for taking the time to provide feedback! I am so pleased to hear you enjoyed the experience and hope you will come see us again soon!

March 15, 2018

Great service. The service was great, Mike clearly went over what I needed to have done to keep my vehicle running properly. While also being considerate of my time More

by rs35125
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and will pass along the kind words to Mike!

March 15, 2018

Honest Mike understood my financial position and explained the most important issues that needed to be addressed immediately. He didn't push me to do work t More

by akopito
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review! I am so pleased to hear you enjoyed your experience working with Mike and hope you come back soon!

March 15, 2018

Clutch Replacement My 2016 manual 6 speed had bad clutch that had to be replaced. I was always informed about the cost and time my vehicle would be ready. I was pleased More

by larry316
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

March 15, 2018

Fixing a Prius transmission My 2009 Prius hit a center island, and was leaking transmission fluid. DCH Toyota service department fixed the problem very fast, and did not charge More

by GLTCHIU1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar, five-star review! I am so pleased to hear our staff could take of you and your vehicle.

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