DCH Wappingers Falls Toyota - Service Center

My service request was for TPSI sensor. I was told, tires and sensor checked and all cleared. It appeared that the TPSI re-appeared after I left the shop. I called service manager to alert him. When I reache and sensor checked and all cleared. It appeared that the TPSI re-appeared after I left the shop. I called service manager to alert him. When I reached home after 60 miles away, i felt vehicle swaying. It turned out that the rear driver side tire was very soft. Evidently, technicians NEVER checked out the TPSI sensor. Besides, I have full NITROFILL coverage for the tire but no I am forced to put regular air into the tire. You are left endangered instead of secured! How can one trust this kind of work from a dealer, especially when you are so far away? There was a previous incident also that I really did not want to mention but now I need to bring it up because it shows how careless these folks are! I drove out the shop with a loud noise coming from under the radiator. It turned out that they has forgotten to screw on the cover plate after inspecting vehicle from below. More

Arrived to find appt was booked for wrong day. Fortunately, service still accommodated me. Staffer kept me informed, but it was a long wait for part. Overpriced battery. Fortunately, service still accommodated me. Staffer kept me informed, but it was a long wait for part. Overpriced battery. More

Had recalls manager and assistant manager Tom very helpful in and out they were great to deal with thanks guys great job,truck is like new to me again rebirth 165000 plan to get another 165000 helpful in and out they were great to deal with thanks guys great job,truck is like new to me again rebirth 165000 plan to get another 165000 More

Service Manager and staff were polite and professional and addressed all of my questions and concerns in a prompt and courteous manner. I will continue to make Wappinger Falls Toyota our go-to dealership and addressed all of my questions and concerns in a prompt and courteous manner. I will continue to make Wappinger Falls Toyota our go-to dealership for future purchases. Thank you again! More

Nicely done!Nicely done nicely done nicely done nicely done nicely done, nicely done, nicely done, nicely done, nicely done, nicely done nicely done! Ok done nicely done, nicely done, nicely done, nicely done, nicely done, nicely done nicely done! Ok More

Professional and friendly! Thats why I go there for my check ups and service visits. They can always fit me in and are always happy to service me! check ups and service visits. They can always fit me in and are always happy to service me! More

Reliable service,. great pricing, very courteous , great warranties on products,fairly short wait times, coffee is also excellent, nice waiting room area, clean and sanitary restrooms. warranties on products,fairly short wait times, coffee is also excellent, nice waiting room area, clean and sanitary restrooms. More

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Nathaniel was very knowledgeable, professional, and personable. He provided explanation that was clear and concise. He recapped when necessary. Overall, Nathaniel made my experience great! personable. He provided explanation that was clear and concise. He recapped when necessary. Overall, Nathaniel made my experience great! More

Unbelievable really great place would come back would do it again really happy that we chose to come here to By a new Toyota Highlander hybrid it again really happy that we chose to come here to By a new Toyota Highlander hybrid More