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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 20, 2019

Recall serviced Had to have a recall fixed. They did an great job. Time was faster than expected. Car was given back in great condition. Thank you. More

by kmecoulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are happy to hear that our team was able to take care of the recall on your vehicle quickly and efficiently! We thank you for your business and hope to service your Toyota again in the future!

March 19, 2019

Treat you right Nice place to got service for my car with NY State Inspection ...They are really professional , treated you right and respect . Also enjoyed coffee an More

by 5691
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Mike Giordano
Mar 19, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! We are glad to hear that you enjoyed our special treats during your visit! We hope to serve you again in the future.

March 19, 2019

Professional -honest -service Evin explained in detail the testing and work that would be done in a way in a way that was easy to understand! I am greatful for his patience and hon More

by benesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 19, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star review with us! We are glad to hear that Evin was helpful during your visit! Thank you for your feedback and we hope to see you again in the future!

March 19, 2019

Good Service I was concerned as to whether or not an extra job could be put onto my scheduled service at the last minute. Everything was taken care of and I was a More

by SASSANOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 19, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback! We are glad to hear that Evin was able to complete your service quickly and efficiently! We thank you for allowing us to service your vehicle and hope to see you soon!

March 19, 2019

21,000 mile checkup My appointment was scheduled for 12:15 P.M. I was out of there by 1:00 P. M. With no complications. Al my concerns were addressed. Very efficient ! More

by pawlingdandb62291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Mar 20, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback. We are glad to hear that your service was efficient and quick. We thank you for your business!

March 18, 2019

So much better! I’ve had a bad experience with this service center before, so when the recall came in the mail I was honestly dreading going and put it off for a whil More

by travelingbrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam I think ...his name’s not listed , Breanna Alnwick
Mar 19, 2019 -

DCH Wappingers Falls Toyota responded

Brina, thank you for the five-star feedback! We are glad to hear that you had a positive experience during your service visit! It is a pleasure to know that our service technician was respectful and communicative during your visit!

March 16, 2019

Service Appointment Service required NYS inspection which was complementary because the car was purchased at the dealership. Appreciated!!! Have purchased or leased 4 car More

by Mike Schade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Mar 18, 2019 -

DCH Wappingers Falls Toyota responded

Mike, thanks for sharing your feedback with us! We are glad you have had such positive experiences with our sales and service department. We thank you for your business and hope to see you for your next vehicle!

March 16, 2019

The service was made best My experience was enhanced by the knowledge and explanation of the person doing the intake and exit. He explained well and went above and beyond in se More

by SIMO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 18, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience with us! It is a pleasure to hear that our service team was knowledgeable and communicative while your vehicle was being serviced. We thank you for the kind feedback and look forward to serving you again in the future!

March 15, 2019

Service was done in a reasonable amount of time. The wait area was well lit and comfortable Personell were welcoming and pleasant. Would prefer to do this i More

by thys3843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cimorelli
Mar 18, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are happy to hear that the service completed on your vehicle was efficient and timely. We appreciate your feedback and are glad you had such a wonderful experience! We hope to see you again.

March 15, 2019

Great service, wonderful staff Allison in Service was helpful, responsibe and professional. The sales staff were doing there thing to make a sale but were not overbearing. Nice and More

by Assani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina, Allison Croshier
Mar 18, 2019 -

DCH Wappingers Falls Toyota responded

Assani, thank you for the five-star review! We are to hear that Allison was helpful, responsible and professional. We appreciate your feedback and are glad our team was friendly upon your visit. We hope to see you again soon!

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