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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,400 Reviews

4,400 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 23, 2018

everyone did their best to rectify my problem everyone I worked with was very friendly and caring,although my gps still works no better they are still looking into it. Dena Ramondo was absolutely More

by ern864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Marafioti, Dylan Abell, Allison Croshier, Dena Ramondo
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

December 22, 2018

Inspection, oil change and tire rotate The routine work on my 3 year old car was completed promptly and the service advisor was able to make the various discount/points offers I had receive More

by raymonds10
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

That is terrific! We are so glad we could help!

December 21, 2018

FAST AND EFFICIENT . SCHEDULED RIGHT AWAY, HAD THE CAR BACK IN AN HOUR. ........................................NOT MUCH MORE CAN BE SAID WHEN THE WORK IS DONE RIGHT More

by ameluso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steinke, Michael Cimorelli
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

That's great! We always try to work professionally and efficiently, so we are glad we could get that done for you. Please come back again for any more of your maintenance needs!

December 21, 2018

Immediate attention to details and delivered vehicle on time Alicia serviced my vehicle right away even though I added an additional repair to the work order. She reviewed my service history and made a recommen More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

Eric, we appreciate this wonderful review and your kind words about Alicia! We are glad we could provide you with quality service and hope you visit again!

December 21, 2018

Great Staff! Rather than trying to suck as much money out of you, which seems to be the case with most car dealerships, the staff tried to address my service needs More

by SALCANALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina marafiotti, Mike Giordano, Michael Cimorelli
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

We are happy to provide a great experience for you. We strive for quality service, and our dedicated employees make it happen. We hope to see you again in the future!

December 21, 2018

Effortless, stress free visit Brought my new Sequoia in for a 5k checkup... also, they performed a recall .. software update for airbags.... and, found a nail in one of my tires More

by jwm5855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

We are glad to hear that! We are always more than happy to help!

December 21, 2018

Quality Service The service experience at DCH at Toyota Wappingers Falls continues to provide the highest quality of service. I always know that my vehicle is getting More

by jmjct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Dec 27, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and continued business! We are always delighted to provide top-notch service!

December 21, 2018

Pushy service rep Evin greeted me with food in his mouth and spoke to me through his breakfast yesterday. Then he proceeded to recommend services that are not required More

by rcbanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
December 21, 2018

Excellent service and taking care of there customers I have a problem with my truck and this dealership has been very attentive with dealing with my problem. They made sure that it is being dealt with an More

by flyeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Romy Ruette
Jan 25, 2019 -

DCH Wappingers Falls Toyota responded

It is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! Thank you for your feedback, Robert.

December 20, 2018

The Best Around! Our family has other vehicles (not Toyota) and their service centers just do not compare to DCH Wappingers Falls Toyota. Always a professional, cour More

by roberta.librarygoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Dec 21, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We pride ourselves on our staff being professional, and we always try to make our customers feel comfortable. It’s great to hear that you enjoyed your interactions with us. We’ll pass along the kind words you said about our staff. We hope to see you soon!

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