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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,372 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,372 Reviews of DCH Wappingers Falls Toyota - Service Center
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December 12, 2018
Kathleen was helpful I went in for warranty work and Kathleen Crosbie was patient and helpful.. She gave friendly and gave me accurate wait time estimate. Overall positive I went in for warranty work and Kathleen Crosbie was patient and helpful.. She gave friendly and gave me accurate wait time estimate. Overall positive experience. More
by washaf
Verified CustomerEmployees Worked With
Kathleen Crosbie
December 11, 2018
Service Great dealership would recommend this to all my friends and familly very friendly atmospher they are very knowlegable on there cars and trucks and ve Great dealership would recommend this to all my friends and familly very friendly atmospher they are very knowlegable on there cars and trucks and very competative on there pricing. More
by strwbs7
Employees Worked With
Kathleen Crosbie
December 11, 2018
Efficient service Service was done quickly with a minimum waiting time. Nice waiting area, with amenities...coffee and cookies. Courteous personnel. Love having my ser Service was done quickly with a minimum waiting time. Nice waiting area, with amenities...coffee and cookies. Courteous personnel. Love having my service done here. More
by hcass
Employees Worked With
Michael Cimorelli
December 11, 2018
Maintenance Representantive was very courteous and fill all my needs. Service was quick and very professional. Was done in a timely manner . I would come back her Representantive was very courteous and fill all my needs. Service was quick and very professional. Was done in a timely manner . I would come back here More
by CCARMY
Employees Worked With
Melissa Winterhalt
December 10, 2018
Great dealership. Everyone who has helped me over the past three years, buying two cars plus regular service, have been very friendly and professional. It is obvious th Everyone who has helped me over the past three years, buying two cars plus regular service, have been very friendly and professional. It is obvious that the dealership is well run and I feel very comfortable dealing with everyone I have met. I recommend this dealership very highly. More
by johnmaloney0
December 10, 2018
Very honest people I visited DCH To have my 4wd-Lo looked at. They diagnosed it very quickly and explained a bunch of options. I was sticker shocked by the estimated cos I visited DCH To have my 4wd-Lo looked at. They diagnosed it very quickly and explained a bunch of options. I was sticker shocked by the estimated cost of the repair but that’s the cost of maintenance. If you can’t fix it, don’t buy it. However the service department was great I highly recommend this service department. More
by jamesmurphy94
Employees Worked With
Dena Ramondo
December 10, 2018
Service for Toyota Rav 4 Kathleen Crosbie was very friendly and welcoming. My car was in excellent condition after the services were completed. I did not have to wait very lon Kathleen Crosbie was very friendly and welcoming. My car was in excellent condition after the services were completed. I did not have to wait very long at the dealership. I would recommend Toyota in Wappingers to a friend. More
by MARISAM515
Employees Worked With
Kathleen Crosbie
December 09, 2018
Very helpful Went in for a recall software update. They were fast to schedule me, they sent a courtesy vehicle for pickup and drop off , and they had the job done Went in for a recall software update. They were fast to schedule me, they sent a courtesy vehicle for pickup and drop off , and they had the job done before the day was over as they had stated. Other dealers usually make you feel like you inconvenienced them, but here the Service adviser was very helpful, professional, and friendly. More
by DVDRUIZ08
Employees Worked With
Mike Giordano
December 08, 2018
Checkup Evin was great - as usual. Always helps me schedule appointments; and gives great/accurate estimates. Keeps me informed of progress. Offers loaner ca Evin was great - as usual. Always helps me schedule appointments; and gives great/accurate estimates. Keeps me informed of progress. Offers loaner cars when needed. More
by RWH52
Employees Worked With
Evin Calderon
December 08, 2018
Always a good experience! Everyone I deal with is polite and helpful. I bought a cover for my truck bed and it was not what I had been described. No problem! They removed it an Everyone I deal with is polite and helpful. I bought a cover for my truck bed and it was not what I had been described. No problem! They removed it and reordered a better one with no issues at all! Customer service is extremely good at DCH! More
by DONDON423
Employees Worked With
Kathleen Crosbie
