Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,371 Reviews

4,371 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
December 01, 2018

Awesome Because from the instant we walked into the dealership we were taken care of. The gentlemen were great. Professional. Made you feel at home. From sale More

by cdelise90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You have to add Dillan to your finance list.., Pinkal Patel
Dec 03, 2018 -

DCH Wappingers Falls Toyota responded

I am so happy you feel this way! Please visit again soon whenever you need us!

December 01, 2018

Great service Went in for 35,000 mile service for my TOYOTA Sienna. Was in and out in less than an hour. Was assisted by Alison who is friendly and efficient. Pa More

by patslats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Dec 03, 2018 -

DCH Wappingers Falls Toyota responded

This is great! I am glad we could help you with everything you needed. I will certainly let Allison know what a great job you did.

November 30, 2018

Maintenance Service Very happy with pricing. Courteous service advisors. Present recommendations without pressure. Work done right the first time (can't say that for More

by PETERTUROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Mike Giordano
Dec 03, 2018 -

DCH Wappingers Falls Toyota responded

We certainly try to provide a stress-free experience for all of our guests. We are glad to hear this was your experience as well.

November 30, 2018

Good experience I went Allison who was friendly,patient, and knowledgeable. I needed several services done and she helped me prioritize them since I could not afford More

by MVIGGIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
November 30, 2018

20,000 mile service I love this dealership! They accommodate my schedule, and always give friendly and appropriate service to my vehicle. I’d definitely buy another vehic More

by Amy J Lawer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Mahavik, Michael Cimorelli, Melissa Winterhalt, Damian Clavin
Nov 30, 2018 -

DCH Wappingers Falls Toyota responded

We are happy to provide you with a smooth and efficient service experience, Amy! We hope you will come visit us again.

November 30, 2018

Mixed Review The 80k mile service performed was fine and done while I waited . It took over 2 hours to do an oil change, multi-point check, fuel/air induction ser More

by Customer1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us this review!

November 30, 2018

Long waits Went to get a inspection and alignment and had to wait over two hours only to get home and find out that there was no inspection sticker put on the v More

by CHIEF1508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Croshier
November 30, 2018

Check battery that is being drained Still nothing found—happened two times—no power steering, dead! Sunday past, 25 November, lost power while parked at cemetery. Cannot continue with More

by MARLENEGAGNE1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
November 29, 2018

It takes just one bad apple A few days after my 10,000 mile checkup, I decided to check my oil level, because I wasn't getting the miles/gallon that I had been getting up to that More

by tejacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of any of the employees
Nov 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us such a detailed review of your experience at DCH Wappingers!

November 29, 2018

Rear door adjustment required. the service was handled in a excellent manner from arrival to departure. I have dealt with Evin on prior service events and he is always great to deal More

by jthreeelk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Nov 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

...
341
...