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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,375 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,375 Reviews of DCH Wappingers Falls Toyota - Service Center
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November 05, 2018
Easy comfortable Michael Giordano was excellent. So professional, polite. Explained everything. Gave me discount coupons for all services performed, which is a big dea Michael Giordano was excellent. So professional, polite. Explained everything. Gave me discount coupons for all services performed, which is a big deal to me, as I am a coupon user. More
by KARENBRADY225
Verified CustomerEmployees Worked With
Mike Giordano
November 05, 2018
Cell Phone Charger still not charging via Cigarette Lighter 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger works via the Cigarette Lighter - told it was changed. However, ON WAY HOME DISCOVERED THAT CHARGER IS NOT CHARGING THE iPhone via Cigarette Lighter Charger! Called Dena on reaching home & was unable to reach her despite 2 tried. No response to my request to call back. Finally called the general Customer Service # and requested the rep. to contact Dena and ask her to call me. STILL WAITING FOR A CALL ! More
by SHAWAM
Employees Worked With
Dena Ramondo
November 02, 2018
Top Notch Service From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my key was returned to me. More
by flamingojeff2
Employees Worked With
Alicia Verven
November 02, 2018
Retired Couple Spends Morning At Toyota Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last thr Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last three days of the journal. Thanks to her, the journal's 000puzzles kept my wife and I entertained. The tea was too strong. Would be nice to have just hot water and we would bring our own tea bags. Thanks to our service rep for keeping us informed. More
by HONSINGER
Employees Worked With
November 02, 2018
Profession, Courteous and quick My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the picku My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the pickup of the vehicle was efficiently handled. Very Professional, Courteous Service at a very competitive price. More
by bleman
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
November 01, 2018
Excellent Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to my next visit in six months. More
by JUDGEBOYAJIAN
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli
November 01, 2018
Great customer service This dealership has very friendly and efficient employees. Evin in particular is always so great! He is always so friendly,efficient and organized. This dealership has very friendly and efficient employees. Evin in particular is always so great! He is always so friendly,efficient and organized. Quick service too! More
by CNSAMMARCO
Employees Worked With
Evin Calderon
November 01, 2018
Always a great experience although I was a bit caught off guard by the cost, they always go to great effort to explain and educate you , very helpful in understanding although I was a bit caught off guard by the cost, they always go to great effort to explain and educate you , very helpful in understanding More
by waipuna14
Employees Worked With
Evin Calderon
November 01, 2018
I was 20 mintes late and instill was able to keep my appoint I was 20 mintes late and i was able to still come in and keep my appointment. I called to reschdule andvthecservice advisor said to still come i ln � I was 20 mintes late and i was able to still come in and keep my appointment. I called to reschdule andvthecservice advisor said to still come i ln 👍 More
by sb576
November 01, 2018
mislead Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory wor Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory work was done, I have an issue with the integrity and how things were handled. Once trust is violated, it's difficult to return to do future business. More
by ljrgross
Employees Worked With
