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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,409 Reviews

4,409 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 19, 2018

Excellent Service Advisor Mike Giordano is an excellent service advisor, very professional and efficient. King of multi-tasking! Also very courteous and knowledgeable about h More

by lagerfeld62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. It’s great to hear that you enjoyed your interactions with Mike. We’ll pass along the kind words you said about our staff. We hope to see you soon!

November 19, 2018

Very good service Very good service.Polite people who seem knowledgeable.Comfortable waiting area.I went in for an oil change but it wasn't due yet.They let me know ins More

by fiyre19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was also a female service rep who was good but I didn't catch her name , Michael Cimorelli
Nov 20, 2018 -

DCH Wappingers Falls Toyota responded

It is great to hear that you were pleased with our helpful service staff members as well as our amenities! We thank you for this amazing review.

November 18, 2018

Honest service Excellent fast honest service with many amenities while waiting for my truck to be repaired. Service managers kept me informed at all times with the r More

by DREWMURDOCK82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Evin Calderon, Allison Croshier
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the five stars!

November 18, 2018

Effective Service Department Tom Hackett was efficient and helpful as I decided what service I needed. In addition, he & crew figured out what the scraping/squeaking noise was co More

by PMARSH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for this wonderful review and your kind words about Tom and our service team! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

November 17, 2018

Great service Nice waiting room clean great incentives for shopping for accessories for your new car friendly caring representatives questions given on services abo More

by pbiedinger55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Amanda Scrivani, Tiffany Moreno
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks the great positive review!

November 17, 2018

Headlight replacement The wait was a little long yet the service center had accommodated me by getting me quickly and replaced the headlight without any issues. Very polite More

by lilith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share with us your experience at DCH Wappingers Falls Toyota! We appreciate the recommendation and will continually strive for excellence in all that we do.

November 16, 2018

Friendly, efficient, Great service I had a very good experience at DCH Toyota. Everyone was friendly they greeted me as soon as I walked in the door. And I would recommend this place t More

by bronxchicalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience with us!

November 16, 2018

30000 mile service I have taken my Toyota Corolla for every service appointment to DCH Toyota. This appointment went just as well as all my other appointments. No reason More

by KVOGLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

We are thrilled to have earned your loyalty to DCH Wappingers Falls Toyota! We can't wait to take care of any future needs that may arise.

November 16, 2018

Friendly Staff and Repairs done right! I have taken my personal vehicle here as well as cars from the collision repair shop where I work and the attention to our needs and speed of service More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Alicia Verven
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Dennis, thank you for the amazing 5-star review! It is our pleasure to provide top-notch service to all of our customers.

November 15, 2018

Oil Change & Regular Service Everyone was very polite and efficient. I even had something that looked like paint on my car and the service manager was able to get it off for me! More

by MPAOLICELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

It is great to hear that you were satisfied with your visit to our dealership! Thanks for the review.

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