Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,378 Reviews
Today: 7:30 AM - 6:00 PM Open Now
View All Hours

4,378 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
August 13, 2018

Service Prompt service at customer service desk and in getting the work done. Explanation of the work being performed when I asked for information. Melissa More

by nandempster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We are glad Melissa was able to make your experience easy and hassle-free. Please come back to see us again soon!

August 10, 2018

Reliable professional sevice The staff is extremely friendly . Service is reliable and fast . The advisors are very helpful and I enjoy the fact that there is no high pressure sal More

by seano12881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Aug 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great, 5-star review! We appreciate your recommendation and kind words. Please come back again anytime!

August 10, 2018

Awesome Thank u to Service Representative and Auto Technician for professionally and efficiently making sure my Rav 4 Toyata was serviced correctly. Service R More

by jriordan522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thammavongsa, D., Cert. Technician, Alicia Verven
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We are delighted that you had a positive experience with your service appointment.

August 10, 2018

30,000 maintenance Online coupons allowed for me to try to keep the cost of my service down. However, doubtful that I will have future maintenance done there. More

by Contessa62
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Aug 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent, 5-star review!

August 09, 2018

Great place for service Trustworthy service center with nice waiting area. Shuttle driver is really nice too. I have been a Toyota owner for many years! Will return for Se More

by patslats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver , Allison Croshier
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your kind comments and continued business. Thank you for the awesome review!

August 09, 2018

20000 mile check up The service department has always been great every time I come in My truck is always been done on time as promised I would recommend service departmen More

by MWAGS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for your recommendation. Thank you for taking the time to leave a review!

August 09, 2018

Service Review Had a great service experience. Staff was friendly, honest and efficient. Would recommend the service area to others. I'll be back for future Toyot More

by DMW881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Alicia Verven
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the superb review! We truly appreciate your recommendation and look forward to working with you in the future.

August 09, 2018

good response Good and rapid response. There is an issue when I called the dealer the schedule my service. They responded very quickly and got resolved. Thanks. More

by psong58
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful 5-star review! We're so glad your issue was responded to in a timely manner.

August 08, 2018

Maintenance Recommended maintenance work a few months ago but due to finances had to put it off until now. Mike was understandable and honored the previous price More

by akopito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're happy to hear that Mike took excellent care of you during your service visit.

August 08, 2018

Taking Care of Business Ultimately needed brake job - fairly low mileage for pads & rotors, but there it was - Evin was most thorough and accommodating - all in all a good ex More

by 009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Evin Calderon, Mike Giordano
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're glad you had a great service visit.

...
370
...