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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,383 Reviews of DCH Wappingers Falls Toyota - Service Center
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August 03, 2018
Great Service and amazing people! Great Service beginning to end. Car needed to stay on the dealer for a few days. They hook me up with a temporary car that fit my family needs, while Great Service beginning to end. Car needed to stay on the dealer for a few days. They hook me up with a temporary car that fit my family needs, while they worked to expedite my car repairs. Everything was done professionally, on time and as expected. I will highly recommend this dealer and service area. Great Team and Great experience. More
by ALEXRJORGE
Verified Customer
August 03, 2018
Problem with infotainment system. The problem with the phone link was fixed quickly, but I requested the system be tested. This was done and there was a software update which was inst The problem with the phone link was fixed quickly, but I requested the system be tested. This was done and there was a software update which was installed. This solved a multitude of problems with the system. Toyota should advise their customers when any update is available for the infotainment system. More
by jbirk2
Employees Worked With
Evin Calderon
August 02, 2018
Good Experience Overall good quality work but little pricey. But would definitely recommend this dealership to Toyota owners. My all time favorite DCH Wappingers Fall Overall good quality work but little pricey. But would definitely recommend this dealership to Toyota owners. My all time favorite DCH Wappingers Falls Toyota and scion More
by SIMMIBHANGU5
Employees Worked With
Allison Croshier
August 02, 2018
Service visit DCH was great with my recent service. They worked hard to get me in and out as I waited to have my brakes checked. It turned out that the front rotors DCH was great with my recent service. They worked hard to get me in and out as I waited to have my brakes checked. It turned out that the front rotors had to be replaced and rear rotors needed to be sanded down. Work was thankfully covered under warranty. More
by pgflood
Employees Worked With
Dena Ramondo
August 02, 2018
satisfactory Because as a widow who knows nothing about cars, I felt comfortable and like I could trust you. My husband always used your service. Deana was espec Because as a widow who knows nothing about cars, I felt comfortable and like I could trust you. My husband always used your service. Deana was especially kind and helpful I have had other s in the past who have not been. More
by garyjan1
Employees Worked With
Dena Ramondo
August 02, 2018
Excellent customer service extended to me by:DANA &Dave Dana Remondo greeted me and extended her AWESOME knowledge and customer service when she interviewed me. Dave Church extended his AWESOME knowledge Dana Remondo greeted me and extended her AWESOME knowledge and customer service when she interviewed me. Dave Church extended his AWESOME knowledge of my RAV IV by explaining all to me. KUDOS to both of them!!!!!! More
by gkjnonna
Employees Worked With
Dave Church, Dena Ramondo
August 02, 2018
Above and Beyond The team went above and beyond to ensure that my car functions beautifully. Allison Croshier is a total pro who treated us with real kindness. The team went above and beyond to ensure that my car functions beautifully. Allison Croshier is a total pro who treated us with real kindness. More
by Toyota Owner
Employees Worked With
Allison Croshier
August 02, 2018
Serivce department I have never had a bad exspiernece at this location. The service department employess are very professional. They are very acurate with the time frame I have never had a bad exspiernece at this location. The service department employess are very professional. They are very acurate with the time frame that they give you for when your vehicle will be completed by. They are bevrages and vending machines if your waiting for your vehicle. More
by CSESSA48
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alexa Brown, Michael Cimorelli
August 02, 2018
60k mile service Kathleen was excellent. She advised me on what was needed at this interval. She followed up while I was waiting.Wait time she advised was accurate. Kathleen was excellent. She advised me on what was needed at this interval. She followed up while I was waiting.Wait time she advised was accurate. More
by SEMPERFIVVI
Employees Worked With
Kathleen Crosbie
August 02, 2018
Defective rain gaurd The people at DCH are all professinal and are alway ready to help you with any problem you may have with your car they are ready to help you the minut The people at DCH are all professinal and are alway ready to help you with any problem you may have with your car they are ready to help you the minute you come in to thhe service dept. Could not ask for nicer peeople. More
by whunt6
