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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,338 Reviews

4,338 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 02, 2018

Very helpful Went above and beyond expectations. He was very courteous and gave me some good suggestions. I look forward to working with him again in the future wi More

by HOTRODCORVETTE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
May 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent, 5-star review!

May 02, 2018

Service needed on my 2009 Rav 4 Evin took the time to go over repairs needed on my 09 Rav 4 . They were going to be expensive and felt better after talking to him. More

by kunderwood4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
May 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

May 01, 2018

Always great service, bagels make morning appointments easy! Love the staff. I had to get my 25K service and get my snow tires taken off. They put them in the car nicely and marked them so I'll be all set for ne More

by ALLY.M.LAMPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
May 03, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fabulous feedback! We are so happy to hear that our service staff and our amenities made your day better!

April 30, 2018

Friendly, prompt service!! My service associate Lindsey was cheerful and quick about getting our car into service. I had a deadline and, as promised, my car was ready on time. T More

by DAN.PRESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
May 03, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome feedback, Dan! We’re pleased that you enjoyed our facility and amenities!

April 30, 2018

True Professionals I enjoy bringing my Camry to DCH Wappingers Falls because of the high-caliber of service you can expect from the advisors, especially Evin. Plus the w More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We are so glad to learn that your experience was top-notch! Thank you for the kind words, and we hope you’ll drop by again!

May 09, 2018 -

John D responded

Mike was great on my last service visit, but for the past two years, Evin has been my point man and it's always a pleasure dealing with him because he takes care of business, including diagnosing a strange noise and getting the problem solved for me. Take care of him, he'll be your boss one day.

April 30, 2018

Excellent ! DCH Toyota is the best car service center I have ever visited. The service specialist was very kind and provided excellent service. The wa More

by pro.Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your kind words and great feedback. Thank you!

April 30, 2018

Compressor was bad 3 times Allison was A+ had to take truck back 3 times no fault of mechanics, Allison was very helpful. I have been getting my oil changed outside of your More

by JJM3023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier
May 03, 2018 -

DCH Wappingers Falls Toyota responded

It’s awesome to hear that Allison made your experience A+! Thank you for the helpful feedback!

April 30, 2018

Positive experience. Professional and courteous staff The dealer worked with my needs & budget. I feel that I got a good deal on an excellent car. They had what I was looking for in stock. So there's a More

by sandy m
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Michael Steinke, Amanda Scrivani
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We’re so glad that you were satisfied with your experience. Please don’t hesitate to let us know if there’s anything we can do to earn 5 stars on you next visit!

April 30, 2018

Great customer service Quick check in once I arrived on my schedule service time. Well informed of process during service . Drop off and pick up option is great for longer More

by rey62impala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
April 30, 2018

I am very pleased with the service at this dealship I bought my new Toyota Corolla S in 2014 from this dealership In the beginning the service was questionable I had a huge wait of 3 hours then within More

by ELISSAMARTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Basso
May 03, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for giving us another shot and noticing our improvement! We are so glad to have you as a customer and look forward to serving you again in the future!

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