DCH Wappingers Falls Toyota - Service Center

As usual excellent service fom SERVICE! ROB GOLDBERG the most honest and professional manager I have ever dealt with. Customers always come first! Service department personnel frie ROB GOLDBERG the most honest and professional manager I have ever dealt with. Customers always come first! Service department personnel friendly, personable and well versed. More

Efficient professional service Comfortable atmosphere for waiting on servicing includes clean rest rooms, free coffee/tea, bagels, tv lounge, and a small, quiet study room. Friendly Comfortable atmosphere for waiting on servicing includes clean rest rooms, free coffee/tea, bagels, tv lounge, and a small, quiet study room. Friendly, professional and efficient staff. More

Maintenance care I needed a tire roatation and my wiper checked. I was in a put pretty quickly and the customer service was awesome and very friendly. I would definite I needed a tire roatation and my wiper checked. I was in a put pretty quickly and the customer service was awesome and very friendly. I would definitely recommend it! More

Service I have been coming to this dealership for over the last 20 years. I have always been treated fairly and with professionalism by the service staff. The I have been coming to this dealership for over the last 20 years. I have always been treated fairly and with professionalism by the service staff. The repair work is always fixed the first time with out any problems. More

My service rep was excellent. Took the time to help me figure out the work history of what had been done to my vehicle previously so I’d know what needs to be done moving forward Took the time to help me figure out the work history of what had been done to my vehicle previously so I’d know what needs to be done moving forward for period maintenance. More

Service appointment Arrived on time for my 11:15 am appointment and immediately seen by my requested service employee Mr.Caldron. Discussed reasons for my visit was asked Arrived on time for my 11:15 am appointment and immediately seen by my requested service employee Mr.Caldron. Discussed reasons for my visit was asked to be seated in the waiting area..The atmosphere in the waiting area is very pleasant.. My wait time was quite short and requested services were performed in an excellent manner. Mr. Caldron notice my inspection was expiring soon and took the initiative to go ahead and inspect the vehicle. He went above and beyond to provide excellent services. I have always recommended DCH to all my friends and family for their service and new Car business. More

Service experience Timely and friendly and helpful service personal. The service manager gave me information about additional savings on purchasing tires at this time. Timely and friendly and helpful service personal. The service manager gave me information about additional savings on purchasing tires at this time. This was very helpful More

Excellent Service Each time I go to this dealership I am amazed. They are friendly, courteous, helpful and respectful. All good traits to have. Keep up the good work. Each time I go to this dealership I am amazed. They are friendly, courteous, helpful and respectful. All good traits to have. Keep up the good work. More

Great experience Can't think of enough good words to say for both Dena, the service advisor and for Joe the shuttle driver. These were our only contacts with DCH and Can't think of enough good words to say for both Dena, the service advisor and for Joe the shuttle driver. These were our only contacts with DCH and they both put an excellent face on the dealership. More