DCH Wappingers Falls Toyota - Service Center

No nonsense oil change at the dealer Quick and easy oil change. Called ahead and schedule an approx time. Arrived and basically went right into service. The wait time was minimum. No hass Quick and easy oil change. Called ahead and schedule an approx time. Arrived and basically went right into service. The wait time was minimum. No hassle and pleasant service and waiting area. Wouldn’t hesitate to use DCH Wappingers again for future service. More

Kathleen pulls through. I have been to this dealership for pretty much all of the service on this car. Like any business that you frequent there will eventually be some sort I have been to this dealership for pretty much all of the service on this car. Like any business that you frequent there will eventually be some sort of discrepancy between your expectations, and their delivery. On more than one occasion Kathleen has come up with creative solutions to over come these discrepancies. She really shows that she cares about your concerns, and if she doesn't know an answer for sure, she works to find the truth instead of just giving lip service. More

Satisfied and thankful Certified technician should also be apart of this survey since they are preforming service to vehicle Technician was quick to provide service in a t Certified technician should also be apart of this survey since they are preforming service to vehicle Technician was quick to provide service in a timely fashion More

always a good experience I have been a customer here for years. Always a good experience. Wait time is average, people are pleasant and helpful. I would recommend for sales or I have been a customer here for years. Always a good experience. Wait time is average, people are pleasant and helpful. I would recommend for sales or service More

Excellent service Everybody was friendly & courtesy. My car was ready on time. I received reminders of my appointment that was helpful. Excellent service. Very happy Everybody was friendly & courtesy. My car was ready on time. I received reminders of my appointment that was helpful. Excellent service. Very happy will be back for next check up More

battery failure from power steering leak. immediate understanding of problem. Excellent description of what needed to be done to fix it, and estimate was RIGHT on accurate. Turnover time was immediate understanding of problem. Excellent description of what needed to be done to fix it, and estimate was RIGHT on accurate. Turnover time was also quite accurate, and actually was less than estimated. This is the way it is with these guys. More

Battery I had an appointment for Friday but I needed to bring in the car sooner than that date, so I called in Wednesday morning and brought the car. I was se I had an appointment for Friday but I needed to bring in the car sooner than that date, so I called in Wednesday morning and brought the car. I was seen without any problem. I was treated with kindness and understanding Towards my situation. I was told I had a long wait. But it was only an hour and a half wait. Thank you again for a job well done. More

Great I was extremely satisfied with DCH Toyota. Unfortunately I was extremely unsatisfactied with the service call center. They gave me the wrong informa I was extremely satisfied with DCH Toyota. Unfortunately I was extremely unsatisfactied with the service call center. They gave me the wrong information, therefore I couldn’t pick up my car until the next day. Many thanks to Ben for explaining this to me. Please bring bCk the days when we called DCH Wappingers that we actually got a person that works at DCH Wappingers. Not someone who works in Florida. So sad! More

Awesomely Always a pleasure dealing with the service department. Evin is awesome. They are all friendly, accommodating I drive 30 mins to get my car serv Always a pleasure dealing with the service department. Evin is awesome. They are all friendly, accommodating I drive 30 mins to get my car serviced because I feel right at home To bad they stop making the Venza As it is an amazing car. I have complete confidence that this service department will take great car of my car. Thanks to all Nancy Palmieri More

enjoyed a cup of coffee while waiting was told car would be ready in about 1 hour probably took a bit longer however comfortable waiting area time went by quickl y as I watced TV was told car would be ready in about 1 hour probably took a bit longer however comfortable waiting area time went by quickl y as I watced TV .. More