Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,385 Reviews

4,385 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
March 20, 2018

Great warranty and service I took my Camry in for 60,000 mile service and mentioned another issue I'd been having with the car. The mechanic looked into it and found that I need More

by AD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are so glad to hear your experience was smooth and convenient for you.

March 19, 2018

fast, convenient, professional service I have been bringing my Toyotas (7 total) to DCH Wappingers Falls for the past 15 years. This last service appointment was a microcosm of my experienc More

by JOSEPH.DIRUBBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review, Joseph! We will pass along your kind words to David. We look forward to seeing you again in the near future!

March 19, 2018

On whole very good I gave a high rating because on the whole it was fine. I asked for help on the stain on my back seat...nothing happened and no info as to whether t More

by gban49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I would appreciate the chance to speak with you so I can learn more and hopefully provide you with more details about your service experience. Please contact me at (845) 296-4200 at your earliest convenience. I can also be reached by email at lburns@dchusa.com. I look forward to speaking with you. Sincerely, Lee Burns, General Manager

March 18, 2018

Inspection The guys in service are always helpful and polite. Everything went quickly and quality work done by all. I am really pleased with the good work done. More

by lawrexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! I am so pleased to hear you enjoyed your experience.

March 18, 2018

Nice facility with professional staff: It has been pleasant and positive experiences dealing with the Service staff. They are attentive, courteous and helpful. I would not hesitate to rec More

by Upstate NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Mike Giorano, Evin Calderon
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the awesome review! I am so pleased to hear you enjoyed working with our service department. We appreciate your business and hope to see you again soon!

March 17, 2018

Wonderful service appointment !! Last minute call for a service appointment was returned within an hour and scheduled for the following day. Progress on the vehicle was updated soon a More

by 2012 RAV-4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

March 17, 2018

Great Experience! Kathleen was the best service advisor I've ever had! She was so friendly, knowledgeable, and a pleasure to work with. My car was finished within the More

by Trueblue32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! I will be sure to pass them along to our staff, especially Kathleen!

March 17, 2018

Good service from everyone! I am always pleased with the friendly, courteous and efficient service by everyone at DCH. I have confidence that the work on my Highlander is also gr More

by APV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great, five-star review!

March 17, 2018

Great service It's always quick and pleasant. Love the bagels and coffee in the morning too. Great people like that I could get work done from there too. More

by ALLY.M.LAMPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible, five-star review! We appreciate your compliments and hope to see you again soon!

March 17, 2018

20,000 mile checkup and state inspection Everything went smoothly and I was in and out in about an hour. Nice experience, Would definitely recommend this dealership for any service that is n More

by jheck177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

...
412
...