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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews
Call Service Center (845) 288-1303

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 14, 2025

greedy dealership. service is usually good, hard to get appt at times .Unable to solve information system problems that have lingered since ownership. Answer Toyota More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

DCH Wappingers Falls Toyota responded

Robert, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 13, 2025

Professional, courteous, honest staff members who provide an exceptional level of service for their customers. More

by Martymarconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team provided you with professional, courteous, and honest service. It's our goal to make every experience exceptional.

May 09, 2025

Lauren was amazing! Super helpful and fast service, everyone was excellent. This was my first service and I was thoroughly impressed. More

by joseph.wojciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear your first service experience was a great one, and that Lauren and the team made such a positive impression. We look forward to continuing to provide you with excellent service!

May 08, 2025

Great to work with the team for the purchase and first service on the car. I especially enjoyed the efficiency of the servicing of the vehicle. More

by Pvakirtz
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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May 08, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear you had a smooth experience with both your purchase and first service. It’s wonderful to know you appreciated the efficiency of our service team. We look forward to seeing you again!

May 06, 2025

For 25 years, I have always received friendly, quality service. Thank you. 'Let's Go Places.' More

by VLAMCAT
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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May 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty over the past 25 years! We’re so grateful for your continued trust and are thrilled to hear that you've consistently received friendly, quality service. We look forward to many more years of serving you. And yes, let’s go places! 🚗😊

May 05, 2025

Great staff would do business again at dch Toyota. Staff was very helpful in getting me a great deal More

by Kmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at DCH Toyota. We're glad we could help you get a great deal, and we look forward to working with you again in the future!

May 03, 2025

Ex ellent Very helpful General manager and judy deems wxcellent Videovwas a nice touch Great More

by Dgoddard0
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
May 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our General Manager and Judy Deems provided excellent service. We're also happy you enjoyed the video! We appreciate your feedback and look forward to serving you again!

May 02, 2025

Very friendly knowledgeable and it felt good to have quick easy service with a baby on my hip More

by taryn.paggi
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad our team could provide quick and easy service, especially with you juggling a little one. We appreciate your trust and look forward to helping you again in the future!

May 01, 2025

Judy was very helpful and knowledgeable. She helped us choose the right tires for our car. More

by Rexhamebythesea
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
May 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy to hear that Judy was helpful and knowledgeable in guiding you to the right tires. We'll be sure to share your kind words with her—she'll really appreciate it!

May 01, 2025

Quick service. When I had an issue they immediately took me in no questions asked even though it was close to closing time. More

by tomnbeth2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad we could assist you quickly and get you taken care of, even near closing time. Your satisfaction is our priority, and we appreciate your trust in us!

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