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Dallas Lease Returns

Dallas, TX

5.0
6,795 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,796 reviews

March 22, 2023

Very honest and forthcoming! Made buying a car a pleasant experience even when I was forced into it due to a wreck. More

by Cathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dallas Lease Returns responded

Cathy, Thank you so much for your wonderful review! We are thrilled that Edgar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 22, 2023

Toronto was fantastic and extremely helpful! Made me feel welcomed and appreciated as a customer. More

by Jtp011235
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Toronto and our team appreciate your business and hope to see you again soon!

March 22, 2023

This is our 2nd purchase from Blanca and truly enjoy the experience. Having been in the retail business for over 50 years, it’s always about taking care of your customer. Blanca and the family at DLR genuin More

by bz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blanca and our team, and we look forward to working with you again.

March 22, 2023

Ty is super to work with. Ty is very friendly. I came in knowing what I wanted to see. Even though I didn't buy the suv I was looking at, she'll keep looking for me. More

by Ellen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist- very friendly as well.
Mar 23, 2023 -

Dallas Lease Returns responded

Ellen, Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Ty was able to help, and we hope to see you again!

March 21, 2023

Pete was great and worked hard to find a car that met my requirements along with a great interest rate! Thanks Pete! More

by Amber.mccall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dallas Lease Returns responded

Amber, Congratulations on your new vehicle! We are so glad that Pete had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 21, 2023

Afton Stark is one of the best! She's very professional, friendly, and made sure that I got everything that I needed. I will buy here again if I ever need another car! More

by williams34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dallas Lease Returns responded

We are very happy to hear Afton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2023

Friendly, fast, no pressure, no hidden fees. I would recommend Dallas Lease Returns to anyone shopping for a new vehicle. More

by Teresa.Turpin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dallas Lease Returns responded

Teresa, Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 21, 2023

My experience with Richard bell was amazing very professional, he is the guy to go to, very humble guy More

by Kato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard bell
Mar 21, 2023 -

Dallas Lease Returns responded

Kato, Thank you for your business and this review. We're happy to hear Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2023

Rick Bell was awesome at his job. Also, very helpful and knowledgeable. I would refer people to this dealership. More

by Sklavitter26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 21, 2023

Very up front with the whole car buying process. The after sales follow up was also very good. More

by Coptrmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. Edgar and our team appreciate your business and hope to see you again soon!

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