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Dallas Lease Returns

Dallas, TX

5.0
6,785 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,785 reviews

February 19, 2023

What a car buying experience should be like. We worked with Omarr who actually wanted to help rather than the typical pressure to buy approach. I love how this dealership values their sales More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Feb 19, 2023 -

Dallas Lease Returns responded

We are very happy to hear Omarr provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate you being a 6 time-loyal customer!

February 19, 2023

Christian found us a car for my mom while we were in Costa Rica. He was very helpful and found us a great deal. He delivered the car for us so we could make it a surprise. Thanks again More

by ecostante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Christian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you and your mother with in the future, please let us know.

February 19, 2023

Great to work with and no high pressure sales tactics. The sales transaction process was very simple. Also no extra fees! More

by Execdawg92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Brad and Eric were able to help, and we hope to see you again!

February 19, 2023

Mr Richard Bell was my salesman he was very nice, friendly, and caring and helpful with me on my new truck.from 1 to 10 he was a 10 Thanks for your service and help. More

by tyroneruth87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 18, 2023

Simple process and great price. Worth the drive up from San Antonio to get exactly what my wife wanted. More

by mjustsoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins
Feb 19, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Robert or Omarr can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 18, 2023

Toronto and his team with Dallas lease returns do exactly what they say! I’d recommend them anytime More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Feb 18, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Cody. I'm glad to hear that Toronto and our crew were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle, Cody!

February 18, 2023

Sindy Fernandez at Dallas Lease Returns is the absolute best! I bought a car from her April of 2022 (and I still have the car, it’s been great!) and it was time to upgrade my other car because it was gett More

by Gregg F
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 19, 2023 -

Dallas Lease Returns responded

Gregg, Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Sindy and our team appreciate your business and hope to see you again soon!

February 18, 2023

More than what I expected very good and patient with customers. Helpful to everyone there. More

by blancaguerrero7931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Dallas Lease Returns responded

Congratulations on your new purchase! Thank you for taking the time to leave us a great review. We look forward to working with you again.

February 18, 2023

Excellent experience. I will by my next vehicle here! Brad was very pleasant to work with. More

by Jwmichel60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brad and our team here at Dallas Lease Returns are glad to have you as a customer.

February 18, 2023

Rick went above and beyond to get us a deal on our new vehicle! I would highly recommend asking for Rick Bell if you choose to buy your vehicle from Dallas Lease Returns! More

by Derant88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Rick know if we can be of any more assistance!

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