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Dallas Lease Returns

Dallas, TX

5.0
6,767 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,767 reviews

December 16, 2022

The service was excellent and received professional help and were taken good care of to help us find our vehicle. More

by armando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 16, 2022

Excellent transaction. I would use again and recommend to friends and family.Thanks for all the help and for making this as easy as possible. Steve B. More

by stephen.boutilier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sindy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

December 16, 2022

Easiest car transaction I’ve ever had! Pete is great and easy to work with. More

by Taylor.zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Zach, and it was a pleasure having you at the dealership. We appreciate your review!

December 16, 2022

This is my 4th purchase through Roel at Dallas Lease Returns. I have also referred many of my family members to him as well. Roel makes this the very best and easiest way to purchase a vehicle. I’m so i More

by M Hammack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roel met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

First, let me say Kayla was exellent, and not to mention, the sales team at large. Finding the right car at the right price is made simple at Dallas Lease Returns! If you're looking for a vehicle, don't go More

by Pastordanieljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Dec 16, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Kayla and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

December 15, 2022

Worked with Chris Mikell & D&M leasing to get my first ever purchased car. He helped with a Lexus IS250 and the process couldn't have been smoother. Chris was very easy to work with, and answered every qu More

by dkhafaji25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 15, 2022

Richard Bell - an outstanding salesman from start to finish! Will only buy from him from here on out! THANK YOU!! More

by lavellmaize
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

December 15, 2022

This was my second purchase from Dallas Lease Returns with the help of Pete. Great experiences both times! More

by aellison79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Pete had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 15, 2022

Pete at Dallas Lease Returns handled a trade-in buy for us. Thank you very much, Pete! More

by Bellamom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

December 14, 2022

She keeped with follow up with me as a over the phone customer too me was important as an out of town customer..many other dealership loose deals because they just don't follow up..very pleased with Jone More

by AC
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert mrg. Thank you your time in this matter :)
Dec 14, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Ty, and for taking the time to leave us this wonderful feedback!

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