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Dana Ford Lincoln

Staten Island, NY

4.6
7,123 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,123 reviews

January 02, 2024

Seatbelt recall, never got pardon, never notified me of where it was at it’s been over three months and still no pot More

by FRAnK17806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lomando
Jan 02, 2024 -

Dana Ford Lincoln responded

We're sorry to learn about your experience with the seatbelt recall. It's important that our customers are kept informed and we apologize if this wasn't the case for you. We'd like to look into this further, so please reach out when it suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

January 01, 2024

John was able to take care of my warranty work being done on my vehicle very quick.Excellent personality and well mannered. More

by boropk929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Jan 03, 2024 -

Dana Ford Lincoln responded

We're glad to know that John was able to assist you with your warranty work quickly and professionally at Dana Ford. We look forward to serving you again! Safe travels!

January 01, 2024

The lease process was effortless. Mary is superb sales person. She is experienced and knowledgeable about the inventory at Dana. Frank in finance did a great job and made it hassle fr More

by dprestia1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo
Jan 03, 2024 -

Dana Ford Lincoln responded

Hey Dprestia, thank you for the 5-star rating! We're delighted to know that your leasing process was effortless and hassle-free with May and Frank at Dana Ford. We hope to see you next time! Enjoy your new ride!

December 31, 2023

Vincent Langilotti is wonderful and a pleasure to deal with. This is the second time we've gotten our cars from Vinny and we intend to stay with him in the future! More

by ap516pooh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Dana Ford Lincoln responded

We're delighted to know that Vincent has been able to provide you with such great service at Dana Ford! It's wonderful hearing from our repeat customers. We look forward to assisting you again in the future!

December 28, 2023

Worst dealership in the country have yet to get my deposit back after they sold the car that I personally ordered and had to wait for 6 months to come in. As soon as the car came in they sold it to so More

by DanaFordAreFrauds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Douglas Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Jan 02, 2024 -

Dana Ford Lincoln responded

We're really sorry to read about your experience. This is not the kind of service we aim to provide and it's disappointing that you've been left feeling this way. We take these matters seriously, so please reach out directly so we can address your concerns and find a resolution for you. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

December 28, 2023

Well mannered, professional, and sympathetic to my issues. Exceptional and provides great professionalism for his job. More

by Rodesky Delince
Recommend Dealer
Yes
Employees Worked With
Eddie Heriberto Vega
Jan 02, 2024 -

Dana Ford Lincoln responded

Hi Rodesky! We're glad to know that you had a positive experience at Dana Ford. We always aim for professionalism and understanding of our customers' needs. Thanks for your feedback!

December 28, 2023

Excellent personalities and great pricing and inventory They did not pressure me as much as this survey More

by danpic
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 02, 2024 -

Dana Ford Lincoln responded

Hi Dan! We're glad to know that you had a positive experience with our team at Dana Ford and appreciated our pricing and inventory. We always aim for a pressure-free environment, so it's great to see that reflected in your visit!

December 27, 2023

I came in for an appraisal of my truck that was paid off. I was happy with the appraisal amount offered and decided to trade it in for a CPO they had in inventory. Everything worked out good and left the sam More

by ranghelli88
Recommend Dealer
Yes
Employees Worked With
Jashua sales representative
Jan 03, 2024 -

Dana Ford Lincoln responded

Hi Ranghelli! We're glad to know that you had a positive experience with your trade-in at Dana Ford. It's great that everything worked out well and you left happy with your Certified Pre-Owned vehicle. Safe travels!

December 27, 2023

Mary was very knowledge and made the process easy I plan on recommending this dealership to my friends and will be sending them to Mary More

by RABOY55
Recommend Dealer
Yes
Employees Worked With
Mary
Dec 27, 2023 -

RABOY55 responded

Would highly recommend Dana for your next car purchase. Definitely ask for Mary who will will work hard to make you happy!

Jan 02, 2024 -

Dana Ford Lincoln responded

Hi Raboy! We're glad to know that Mary was able to assist you effectively at Dana Ford. We appreciate your recommendations and look forward to helping your friends in the future!

December 27, 2023

Salesman and sales manager were both extremely helpful and accommodating. Finance manager made the paperwork simple. More

by Vfinazzov
Recommend Dealer
Yes
Employees Worked With
Nazar Masliak, Nazar Masliak
Jan 02, 2024 -

Dana Ford Lincoln responded

Hi V Finazzov! We're glad to know that our team at Dana Ford was able to assist you and make the process simple. Thanks for your positive feedback!

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