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Dana Ford Lincoln

Staten Island, NY

4.6
7,168 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,168 reviews

October 30, 2022

Horrible service broke my windshield took forever did not do service I asked. They did not have enough people to do the job. Did not go over job completed and ignored that they broke windshielid further More

by eambre
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know name
Oct 31, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your review. We apologize for providing you with efficient service and hope to have the opportunity to discuss this situation with you further. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

October 30, 2022

Great and responsible people. Vincent is very knowledgeable person. I am really with my new car More

by valeriy.kogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dana Ford Lincoln responded

Thank you for your review! We're happy that Vincent earned your 5-stars! We look forward to seeing you next time at Dana Ford!

October 30, 2022

Having my truck serviced at Dana is always a good experience. The people are great! More

by Short28729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your truck! We're grateful for your support and look forward to your next visit!

October 30, 2022

Organized, seamless service. Car was fixed in a timely fashion. Would definitely recommend others to come here for service. More

by bryrree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Oct 31, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your kind review! We appreciate your honest feedback and look forward to seeing you next time at Dana Ford!

October 29, 2022

Always a pleasure. Problem resolved in one visit. I would recommend Dana service. Thank you. More

by LiitleM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Anthony Garrick, Neil Barrow , Camille Baker
Oct 31, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your review! -Dana Ford

October 29, 2022

Very Accommodating and fixed my issues in a timely manner. Complimentary pick up and return was awesome More

by dsinagra12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Dana Ford Lincoln responded

Thank you for recommending our team! We're so happy that our team was able to make it happen! -Dana Ford

October 29, 2022

It worked out well dropping car off for the recall. What really helped was getting the loaner vehicle for a few days More

by rob200505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember persons name
Oct 31, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your review! We're happy that we were able to provide you with a loaner vehicle! -Dana Ford

October 29, 2022

Very poor service, no one taking responsibilities, not happy at all, I had to wait month and half to get appointment for my vehicle and they try to cancel it few days before my appointment, they had my ve More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Garrick
Oct 31, 2022 -

Dana Ford Lincoln responded

Hi Danny, thank you for sharing your feedback. We apologize that our team did not provide you with a better experience and would like the opportunity to discuss this with you further in hopes of earning back your trust. Thank you, Danielle Barbaria - Service Manager - 718-983-8700 ext. 298

October 28, 2022

Such an easy process. I found the car I love and Dana Ford made everything so easy. More

by nivagoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Colangelo
Oct 28, 2022 -

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

October 28, 2022

This is my 6th car with DANA , always happy with the team and I will be back More

by patrick.w.walsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was awesome too :), Zach Balint
Oct 28, 2022 -

Dana Ford Lincoln responded

Thank you for your loyal business, Patrick! Our Dana Ford team is truly grateful for your support and looks forward to seeing you next time!

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