Dana Ford Lincoln

Ralph Sibbio do his job very professional. Communicate always quick and give all details about the vehicle. Very nice to work with him. Communicate always quick and give all details about the vehicle. Very nice to work with him. More

Good experience my service guy was receptive. He took his time answer my questions. Truck was given back to me nice and clean.. He took his time answer my questions. Truck was given back to me nice and clean.. More

Staff was courteous. Understood my concerns and service was quick. Explained what needed to be done and Returned car clean Understood my concerns and service was quick. Explained what needed to be done and Returned car clean More

Anytime I have used them for service etc they have been outstanding..I will use them again no doiubt outstanding..I will use them again no doiubt More

They picked my car up amd dropped it back. Which made my life alot easier Which made my life alot easier More

Service is great. Check in is quick and thorough and vehicle is serviced perfectly with a wash included as well. Service writers and Techs are great!! Check in is quick and thorough and vehicle is serviced perfectly with a wash included as well. Service writers and Techs are great!! More

It’s ok and so fast but to get an appointment it’s so hard hard More

No loaner car available for a problem with my lease and Communication was terrible!!!!! My car was there for a week and I could never get in touch with my service agent jeremy! I called frequently for an u Communication was terrible!!!!! My car was there for a week and I could never get in touch with my service agent jeremy! I called frequently for an update and was never given information. One time I spoke with someone since it was going on a week and needed a car I was told to call Ford/Lincoln corporate. I did and spoke with Nigel who was helpful and informed me I could rent a car for up to $45/day and get reimbursed. The problem with that is it was right before Thanksgiving and there were jo cars to be had. On Wednesday I called Nigel for an update and he found four my car was ready…. but was told my husband would be picking up the car. That was interesting since my husband never spoke to them! Nigel tried to call Dana to confirm and got the runaround just like I did! But I gave it a try and went to pick up my car and the person who was there thought I was someone else - gave me their bill to go to cashier. When I questioned why I needed to go to the cashier she then asked who I was! She requested my car be brought to be picked up, and was rude to the man who gets the cars. Also while I was sitting there she was answering calls and I was surprised at the tone in which she spoke to the people on the other side. Needless to say that was not the most pleasant experience from making the appointment all the way to the end. More

Everything was perfect. Super nice to deal with, not 1 hassle. Car was delivered as promised and the payment was as well. Super nice to deal with, not 1 hassle. Car was delivered as promised and the payment was as well. More

Excellent service! Salesperson was effective and knowledgeable about the vehicle. Didnt feel pressured into buying my vehicle. Salesperson was effective and knowledgeable about the vehicle. Didnt feel pressured into buying my vehicle. More