Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,047 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,048 reviews

December 27, 2021

Absolutely great experience upgrading from a Ford to a Lincoln. The salesperson George was incredibly helpful and professional and worked out a great deal!. The approval process was quick and painless. More

by Anthonydemott24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Dec 29, 2021 -

Dana Ford Lincoln responded

We're happy to hear your new Corsair is what you were looking for, Anthony! Thank you for leaving George and the team this delightful five-star review!

December 25, 2021

Efficient sale very easy purchasing car. Good on delivery. Friendly salesman, very good explaining information on features More

by redwineonly
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Dec 28, 2021 -

Dana Ford Lincoln responded

We're so glad to hear it! Thank you for letting the Dana Ford team show you a great purchasing experience!

December 25, 2021

Was in the works of a deal for a new car in negotiations and at the last minute was told that the car was sold within a few hours of going through negotiations. Was about to be sent the form for deposit whe More

by Megan.Scorza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

December 24, 2021

this is my third car from Dana Ford, all were serviced at Dana and I would highly recommend the service dept. More

by john.brescia421
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Dana Ford Lincoln responded

We're so happy the Dana Ford team could give you five-star care! Thank you for bringing your vehicle to us! See you next time!

December 24, 2021

I had a good experience a good service manager and everything went well the only thing it takes a little longer to get an oil change More

by flipflopmertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Dec 27, 2021 -

Dana Ford Lincoln responded

We're so happy we provided five-star care to you and made your visit enjoyable! We'll see you next time! Thank you! - Dana Ford

December 23, 2021

Dealership was a warm inviting environment. Staff from the time of entry was attentive and covered all questions and concerns. Amazing service overall excellent experience. More

by SACHAREDDIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach
Dec 23, 2021 -

Dana Ford Lincoln responded

Thank you for coming to Dana Ford! We appreciate your kind words and five-star rating!

December 23, 2021

Best Ford Service. Very nice and courteous Service Advisors. You get treated well and feel at home while your car is being serviced. Thank you Ford! More

by mcole1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Dana Ford Lincoln responded

This is exactly the kind of service we strive to deliver; thank you for sharing! Our Dana Ford service team is committed to put their best foot forward to care for both you and your vehicle. We appreciate your business and wonderful review!

December 22, 2021

Absolutely horrible waited months for a appointment to have my car fixed for the same problem Dana ford supposedly fixed before turns out all you did was a oil change which had nothing to do with the issu More

by j.js.daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine Jackson
Dec 23, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, the amount of appointments are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 22, 2021

I've asked a service person to put a bolt for a hard cover since it came out. First he told me my guy is not here. After the recall on my f150 was done he told me that I wasn't here for 5 years there More

by Gazrilen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never got a name of the man
Dec 23, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 22, 2021

Very great full service and a wonderful person and really care person really great service More

by Aalishantransport11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Farag
Dec 23, 2021 -

Dana Ford Lincoln responded

Thank you for your review! We're honored to have you as a customer! See you next time at Dana Ford!

...
330
...