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Dana Ford Lincoln

Staten Island, NY

4.6
7,138 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,138 reviews

September 22, 2021

My work van was towed in on a Tuesday. For 6 consecutive days, I was told my van was being diagnosed that day. Finally on day 10, I was called and informed Dana could find no issues with vehicle. Van radio More

by rgborrazzo
Friendliness
Recommend Dealer
No
Employees Worked With
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 22, 2021

Everything was smooth fast! Very helpful staff and wonderful accommodation at the facility will definitely use again. More

by WILLBALL90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Dana Ford Lincoln responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback!

September 20, 2021

Drove over, was told 2 weeks for appointment and She needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks? More

by johnwierzbicki45
Recommend Dealer
No
Employees Worked With
Collin Romer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Dana Ford Lincoln responded

We understand your frustration and appreciate you bringing this information to our attention. It is never our intention to upset you and we hope we can have a chance to regain your confidence in us. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 18, 2021

Ralph Sibbio is the best. I told him what I wanted and he found me the perfect car. More

by ksmith1075
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Dana Ford Lincoln responded

Thank you for the five-star review! We're so glad Ralph had the opportunity to help you find the perfect vehicle and we hope to see you again next time here at Dana Ford!

September 18, 2021

It was easy to schedule appointment and was greeting immediately on driving in. The person greeting me was friendly and my car was quickly taken to service area. I was very satisfied with the resolution More

by sschonbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Dana Ford Lincoln responded

Thank you for the great review of Dana Ford! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care!

September 17, 2021

Harley from customer service did a great job. And the repair was done correctly and in a timely manner More

by BRONX1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Sep 20, 2021 -

Dana Ford Lincoln responded

Thank you so much for the great feedback and five-star rating! We're happy to have you as a Dana Ford customer!

September 16, 2021

Thomas was great. He knows his stuff, sure and steady and very focused. I would highly recommend him to my friends and family. More

by guzzi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Busacca
Sep 16, 2021 -

Dana Ford Lincoln responded

We're so happy our team could help! Thank you for leaving the Dana Ford team your awesome review!

September 16, 2021

Went in with my old lease truck, Picked out a new truck Went in with my old lease truck, Picked out a new truck to lease They did the rest , plain and simple More

by CONCRETE020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Michael Bachrach
Sep 16, 2021 -

Dana Ford Lincoln responded

Thanks so much for this great feedback and review! We're glad to hear the Dana Ford team made your new lease go smoothly!

September 16, 2021

Pleasant experience with you. quality of service for car no hassle. clean environment. Professional friendly staff More

by charlesc20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Buttermark, Harley Schick
Sep 16, 2021 -

Dana Ford Lincoln responded

Thanks so much! We're happy to hear the Dana Ford team earned your five-star rating! We'll see you again for your next appointment!

September 16, 2021

Good dealer lot of inventory I bought a new Lincoln I got 0 interest but jack up the price little bit but overall I think it’s okay More

by Thumerajohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Chris Sellitti
Sep 17, 2021 -

Dana Ford Lincoln responded

Thank you for the review and congratulations on your new Lincoln! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time. Take care!

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