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Dana Ford Lincoln

Staten Island, NY

4.6
7,138 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,138 reviews

September 04, 2021

I've been waiting for one month for a part to have my car serviced. No follow ups or information as of yet. Disappointed tbh More

by Sajda
Customer Service
Recommend Dealer
No
Employees Worked With
Kyung Park
Sep 09, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about this issue. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 04, 2021

Hazem was great, and took care of my issue promptly. He understood my concerns and was able to schedule me an appointment to bring in my car as soon as possible. The entire service experience was fast and More

by wizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Dana Ford Lincoln responded

We are so happy to hear that you had such a great time working with Hazem! Dana Ford is really happy to hear about your time at Dana Ford!

September 03, 2021

Was helpful an fast with sloven the problems I had an was happy with the way I got my truck back the same day no problem More

by porkypie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Dana Ford Lincoln responded

We are so happy to hear that you had such a great time working with our team at Dana Ford!

September 03, 2021

We have been coming to Dana Ford for about 12 years and this is our 4th lease with them. We have been lucky with the people that have helped us and the service they provide. The people are really helpful a More

by tsacks911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyung Park
Sep 06, 2021 -

Dana Ford Lincoln responded

We are so happy to hear that you had such a great time working with our team at Dana Ford! It's been our pleasure and honor to serve you for the last 12 years! Here's to the next 12!

Sep 06, 2021 -

tsacks911 responded

Thank you for all uour help and a great experience

September 03, 2021

James Michaels was awesome! He was positive and super helpful throughout the entire process. He would not stop until he got me what I wanted. I left happy. It was my best experience at this dealership! More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Michaels
Sep 03, 2021 -

Dana Ford Lincoln responded

Hi Melissa, thank you for your review! James and our team appreciate your shout-out! See you next time at Dana Ford!

September 03, 2021

They gave us excellent customer service, they met all of They gave us excellent customer service, they met all of my expectations and more. Brought me my car after working out the details over the phone ear More

by tobyhollander1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
Sep 06, 2021 -

Dana Ford Lincoln responded

Toby, we are so happy to hear that you had such a great time working with Nick and the team at Dana Ford!

September 02, 2021

Good customer service. Concierge Service is an added benefit. The concierge that picked up my vehicle was very personable! This service is an added benefit during Covid. More

by CARLACOHEN221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyung Park
Sep 02, 2021 -

Dana Ford Lincoln responded

Thank you so much, Carla! We're glad we could make this an easy experience for you! - Dana Ford

September 02, 2021

Very good service they work with you. Tell you every about the your new car and how service you car in the shop. They will let know when it is time to bring you car in for service More

by jpro1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Azeez
Sep 03, 2021 -

Dana Ford Lincoln responded

Thank you for visiting us here at Dana Ford! We appreciate your kind words and look forward to seeing you again next time!

September 02, 2021

Not only did they take care of all the issues, I was given a tutorial on the features of my car. This is why lease after lease I am back at Dana Ford. Super experience! More

by gailrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Buttermark, Harley Schick, Isaiahs Cedeno-Ramirez
Sep 02, 2021 -

Dana Ford Lincoln responded

Thank you for coming to Dana Ford each time for quality service! We appreciate your five-star rating and continued support! We look forward to seeing you again!

September 01, 2021

Arrived a few minutes early and was greeted by friendly service representative. Waited for "The Works" to be completed in just about 1 hour. Car was washed and I was on my way. More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick, Kyung Park
Sep 02, 2021 -

Dana Ford Lincoln responded

It's great to hear the Dana Ford team gave you five-star care, Dino! Thank you for your kind five-star review! We look forward to seeing you next time!

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