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Dana Ford Lincoln

Staten Island, NY

4.6
7,057 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,057 reviews

January 14, 2021

Amazing experience from start to finish. They were not pushy and knew what I wanted. Very happy with the truck and definitely look forward to traveling. Would highly recommended Dana. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Tirino
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for your fantastic review and recommendation of Dana Ford & Lincoln! We're so glad to hear you are happy with the truck. Safe travels!

January 14, 2021

We love Dana Ford. Steve Riccardone is a great sales manager. Mary Graffeo is a wonderful salesperson. They always make you feel comfortable. We wouldn’t buy a car from anyone else! More

by jhkrlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for this rave review! We are thankful to have you as a Dana Ford & Lincoln customer! Steve and Mary will be glad to hear your kind comments. Thanks again and take care!

January 13, 2021

When I called with the problem I was having it was before Christmas and was not able to get an appointment until 1/14, and when I asked what I should do if it kept happening I was told I should get it towed More

by KARENKELLY43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Barbaria
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to bring this to our attention. We apologize for any frustration and will be addressing your feedback with the team to ensure a more streamlined experience in the future. If you'd like to speak with us in further detail, please feel free to reach out directly. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 13, 2021

My appointment was 10 am for an oil change and “the works “ Dropped it off about 9:45 Had it back by 11am. Washed 8;) More

by CONCRETE020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katiey Choi. (Very nice)
Jan 14, 2021 -

Dana Ford Lincoln responded

Thanks for this great feedback! We're glad you chose Dana Ford & Lincoln, we'll see you at your next oil change!

January 13, 2021

I didn’t know the identity of the female helping me in Service due to mask wearing. Other than that, she was polite and efficient. Service was satisfactory. More

by DOIT4U55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 14, 2021 -

Dana Ford Lincoln responded

Thanks for this feedback! We're happy we could help you out. Thanks for choosing Dana Ford & Lincoln!

January 12, 2021

I am a returning customer to this dealership for 4 new cars so far .I just leased my new Corsair2021 yesterday.The reason I keep returning to this dealership is mainly because of Mary G our salesperson .S More

by harpeesue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jan 12, 2021 -

Dana Ford Lincoln responded

Sue- Thank you for your years of support and for this kind review! Mary will be so glad to hear your comments. We look forward to your continued business with us at Dana Ford & Lincoln.

January 12, 2021

This is the second car I've leased from Dana Ford. Big fan of the staff from sales to financing! From helping me do a lease return on my 2018 Ford Explorer; to helping me get into a 2021 Lincoln Aviator. More

by mrwillgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Locher
Jan 13, 2021 -

Dana Ford Lincoln responded

We're happy we could help! Thanks for your continued business with us at Dana Ford & Lincoln and for this great review!

January 09, 2021

Great sales team, fast decisions and great offers! Juan gives you the best deals imaginable. Can’t wait to come in once again this spring More

by RUSSOFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Estrella
Jan 11, 2021 -

Dana Ford Lincoln responded

Thanks for this fantastic review of our team! We look forward to seeing you again in the spring! - The Dana Ford & Lincoln Team

January 09, 2021

To put it simple they did the right thing. Chris was very attentive and a professional not pushy approach. A special thanks to John Daly a true gentleman who assisted big time. No complaints More

by kvy107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly , Chris Sellitti
Jan 11, 2021 -

Dana Ford Lincoln responded

We are honored to receive your support. Thank you! - Dana Ford & Lincoln Team

January 08, 2021

Excellent customer service! Reliable and trustworthy staff that can be counted on! My vehicle was returned to me in excellent condition, which was very satisfying. More

by lfesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Patrick Ciotola, Danielle Barbaria
Jan 08, 2021 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford & Lincoln, and for your business. We appreciate this kind review!

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