Dana Ford Lincoln

This was the first time I was at Dana. I've been with Nissan for 25 years. Ching was patient, helpful and answered all my questions. Nissan for 25 years. Ching was patient, helpful and answered all my questions. More

Bought my first car at Dana Ford with Mary Graffeo. Great experience all around and Mary helped me get everything I wanted in my car! experience all around and Mary helped me get everything I wanted in my car! More

Great experience! I am very happy with my new Lincoln. I would recommend to a friend or family member. Great customer service from all workers. would recommend to a friend or family member. Great customer service from all workers. More

Clean dealership, friendly personal. Limited access to the cars interior, and absent of window sticker, make harder to make decisions on purchase or lease. Overall good experience. the cars interior, and absent of window sticker, make harder to make decisions on purchase or lease. Overall good experience. More

Excellent service and very courteous Staff Car was Excellent service and very courteous Staff Car was cleaned up when I picked it up My service Advisor was very friendly and courteous and was very Excellent service and very courteous Staff Car was cleaned up when I picked it up My service Advisor was very friendly and courteous and was very caring with my vehicle More

Had my vehicle serviced recently at Dana . Mike took good care of us. Service was quick and easy and my vehicle was cleaned and given back in a short amount of time .. care of us. Service was quick and easy and my vehicle was cleaned and given back in a short amount of time .. More

My mom and I came to the dealership on a Tuesday night close to closing time. Joseph Birro was kind enough to come to our aid and showed us the SUV the we like and even let me test drive it. I gave Joe th close to closing time. Joseph Birro was kind enough to come to our aid and showed us the SUV the we like and even let me test drive it. I gave Joe the kind of car I was looking for that’s within my budget and Joe at the last minute found me THE ONE. He stayed past the closing time in order to get me to leave a deposit. I came back the next day to pick it up. I truly enjoyed my experience at Dana ford. I’ve been a repeat customer since 2011. More

I had a wonderful experience with Katie C. She did her best to have my car in and out despite the busy holiday season and provided a courtesy vehicle. Thanks so much! best to have my car in and out despite the busy holiday season and provided a courtesy vehicle. Thanks so much! More

Happy to get tire replacement work done fairly quickly Happier that insurance paid entire bill Very pleased with overall service As is Dana’s policy Happier that insurance paid entire bill Very pleased with overall service As is Dana’s policy More

Unfortunately, they are taking more cars for repairs than they are able to deal with. Ford should establish a new dealer in the area in order to keep their customers well served. Cars take days to be taken i they are able to deal with. Ford should establish a new dealer in the area in order to keep their customers well served. Cars take days to be taken into “the shop” for diagnosis. And, until a car doesn’t get diagnosed, the owner doesn’t get approved for loaner, which “they are out of”, despite being entitled to one by having paid for Premium Care plan. It is outrageous, and my next car will surely not be a Ford. The manager is Keith, and he’s not even listed as an employee. I wish I could give him zero stars. More