Dana Ford Lincoln

It’s the first time I used Dana, the experience I had was great, everyone was very helpful and I actually got the car I wanted.. I am very happy with my purchase and would definitely recommend to friends and great, everyone was very helpful and I actually got the car I wanted.. I am very happy with my purchase and would definitely recommend to friends and I will come back too More

Haz was amazing! He took his time and explained the process. He gave me updates weekly. He the. Explained everything that was done when I picked up the car. process. He gave me updates weekly. He the. Explained everything that was done when I picked up the car. More

I had such a great experience at this dealership. I highly recommend it to anyone who’s in the market for a new Ford or Lincoln. Thumbs up highly recommend it to anyone who’s in the market for a new Ford or Lincoln. Thumbs up More

Great service across the board. Highly recommend. Chris did a great job. Very friendly staff and awesome customer service. Good follow up after purchase too. did a great job. Very friendly staff and awesome customer service. Good follow up after purchase too. More

Great experience at Dana Ford Lincoln. My sales rep. Arsalan was extremely professional, made my transition into a new vehicle easy and painless. Will definitely head back there! Arsalan was extremely professional, made my transition into a new vehicle easy and painless. Will definitely head back there! More

I don't need to write twenty five words. Everything was excellent; Great great great great excellent excellent Submit with less than 25 words would be great! excellent; Great great great great excellent excellent Submit with less than 25 words would be great! More

After four vehicles I am done with this dealership.Good After four vehicles I am done with this dealership. Good Luck trying to get a loaner vehicle if you need service on your vehicle. I have a recal After four vehicles I am done with this dealership. Good Luck trying to get a loaner vehicle if you need service on your vehicle. I have a recall and my Hill Assist Warning light on my vehicle that my wife drives. I use my vehicle to go back and forth to NYC for work so a second car is needed. I called for service with a loaner and was told that the next available date is February 9th. I had to look at my calendar to see what day we are in 2020. How can that be remotely possible. I told them that I needed a loaner as my wife needs a vehicle when I am at work so she can commute. They said to bring it in and they can work on it without a loaner. They couldn’t give me a timetable of when my vehicle would be returned. I explained to them that the last time they took my vehicle I did not get it back for almost two months, yes two months. Why would I ever trust this dealership to get me back my car in a timely fashion. I went through this same ordeal last time with no loaners and Mike Varerla(only great person at the dealership) helped me out and getting me a loaner. I was told that the loan manager was cancelling any appointments with loaners until the end of January. Great job on that decision! The loyal customers do not come first. So now I am stuck driving a car with a service light because my wife does not feel safe and has a service light on. Again, great job Dana Lincoln. My vehicle lease is up on February 15th and there is no way I will lease from Dana again. Like I said, this is my fourth vehicle with Dana and you think they would actually do something for their loyal customer but that is not the case. If you have your heart set on a Lincoln, find a different dealership with a better service team or you can do what I am doing and finding a different company that will put their customers first. More

They picked up the car from my home on time and returned after service on time. It was nice to get it back washed. Thanks after service on time. It was nice to get it back washed. Thanks More

Very dissatisfied with the service actually one star is the wrong rating I should be 0 I cannot believe the price of an oil change. the wrong rating I should be 0 I cannot believe the price of an oil change. More

The service department staff was courteous and a pleasure to deal with, but the time to get my truck back was beyond comprehension. I dropped my truck off promptly for my scheduled appointment for a replacem to deal with, but the time to get my truck back was beyond comprehension. I dropped my truck off promptly for my scheduled appointment for a replacement part that was confirmed to be in stock (was ordered specifically for me) and it took a full 2 weeks to get my truck back... for a replacement seat cover. I went as far as calling the sales manager, Steve, for help. For my first experience, it was a poor one. More