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Dana Ford Lincoln

Staten Island, NY

4.6
7,063 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,063 reviews

November 17, 2020

Ryder Q. and Douglas at Dana Fords/ Lincoln made new car shopping an absolute easy and fast!!! Ryder made us feel like he was only there for us and couldn't be more happy with our purchase!!! Keep it up guy More

by G. N. Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryder Q.
Nov 18, 2020 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about Ryder & Douglas! We're glad to hear they could make your experience here at Dana Ford & Lincoln a smooth one, and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

November 16, 2020

This rating is far too generous. should not advertise service, it is non existent. advertisements about loaner cars are a myth. Dealership cannot estimate wait time for vehicle exam and sales associate More

by gjb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : receptionist is courteous and professional., Michael Varela
Dec 10, 2020 -

Dana Ford Lincoln responded

It's hard to see you weren't satisfied with your experience. We strive to provide 5-star experiences and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 11, 2020

Haz was great, quick and professional. Always great service, just needed an inspection but the team was still professional. Waiting area was clean and in order. More

by HEATHERDEMATTEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Dana Ford Lincoln responded

Thank you for trusting Dana Ford & Lincoln with your vehicle's service needs! We appreciate your business and look forward to your next visit!

November 09, 2020

Disgraceful, it took 9 weeks to figure out y a 2 week old car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And n More

by cpisculli22
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Dana Ford Lincoln responded

We apologize for your frustration and appreciate you taking the time to share this feedback. If you have any further questions, please don't hesitate to reach out to me directly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 07, 2020

Just drove out of the lot a FORD FUSION TITAnium electric hybrid. I downsized from my Lincoln MKZ, and I am happy! Arsalan Excellent salesman! More

by CG2015
Recommend Dealer
Yes
Employees Worked With
Arsalan Saleem
Nov 09, 2020 -

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review, and congratulations on your new Ford Fusion Hybrid - we hope you love it! Your business and five-star rating are greatly appreciated by the entire team here at Dana Ford & Lincoln, and we hope we have the opportunity to work with you again in the future!

November 06, 2020

The dealer ship was good, although I find he tried to misled me. I am told my car is a 2015. Yet, I am paying for a 2016 car. More

by ellensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Curry, Tom Annunziata, Gennaro Esposito, Aashar Akram, Leonard Cami, Val Beigelman, Arsalan Saleem, Anthony Riascos Jr.
Nov 09, 2020 -

Dana Ford Lincoln responded

Thank you for your review, Ellen. We're sorry to hear our team didn't provide you with better service and would like the opportunity to discuss this further. Thanks, Doug Hansen - GSM - 718983-8700 ext 262.

November 06, 2020

Great service ... was in and out getting a new car .they took car or the registration and the insurance... love the car thank you Dana Vince More

by vdolce22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Dana Ford Lincoln responded

Hi Vince, congrats on your new car! We look forward to your next visit to Dana Ford & Lincoln!

November 05, 2020

My family,and I,have been buying and leasing cars from this dealership for over twenty years. One of the most significant reasons for our continued loyalty is the exemplary service department headed by K More

by sid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Curran, Juan Estrella
Nov 06, 2020 -

Dana Ford Lincoln responded

Wow, thank you so much for this incredible review, Judy & Dan! We definitely consider ourselves lucky to have Keith on our team, and we know he'll be delighted to hear your wonderful comments. We're truly grateful to have you and your family as loyal customers here at Dana Ford & Lincoln, and we look forward to your next visit with us. Take care in the meantime!

Nov 06, 2020 -

sid responded

As long as Juan Estrella and Keith Curran are at Dana,me,my wife and my son will be as well. Stay safe,best regards,Dan Stevens

November 04, 2020

I had a Great experience with no issues. Scheduling was easy and updates were appreciated. Very timely and efficient. Friendly staff. Would recommend Dana Ford. More

by pinkcali24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Barbaria
Nov 04, 2020 -

Dana Ford Lincoln responded

We can't thank you enough for this review! We appreciate your support, and look forward to seeing you at your next appointment at Dana Ford & Lincoln!

November 01, 2020

Great service! All over great experience. I just wished the battery would last longer than two years. We had the car about two weeks back in 2018 and the battery died. I understand human error but... More

by ELIVE0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
Nov 02, 2020 -

Dana Ford Lincoln responded

Thank you for your honest review. We appreciate your business at Dana Ford & Lincoln!

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