Dana Ford Lincoln

Vincent was so knowledgeable and kind! He gave me the best deal ever and I love my new truck!! Definitely going back to him for my next lease :) best deal ever and I love my new truck!! Definitely going back to him for my next lease :) More

Went to Dana to look around and was met by Vincent Caravella, he was very helpful and seemed to know alot about some of the vehicles. It made the buying process quick, easy and very comfortable. I wou Caravella, he was very helpful and seemed to know alot about some of the vehicles. It made the buying process quick, easy and very comfortable. I would definitely recommend going to Dana. More

Bought a new mkc from Dana Lincoln today from Chris he was very helpful and made getting a new car quick and easy. He called me today and told me they had to get rid of cars and gave me a great deal which was very helpful and made getting a new car quick and easy. He called me today and told me they had to get rid of cars and gave me a great deal which is what I was looking for. Definitely recommend them. More

Tiffany was in contact with me for months keeping up to date on the new Lincoln trucks I was interested in! Super informative professional and helpful..... Dana Lincoln Is lucky to have her! date on the new Lincoln trucks I was interested in! Super informative professional and helpful..... Dana Lincoln Is lucky to have her! More

Excellent communicator, professional and courteous. Very informative and knowledgeable of the product. He was very polite and very patient with us. We changed our minds often, until we got the product it ma informative and knowledgeable of the product. He was very polite and very patient with us. We changed our minds often, until we got the product it made us happy More

Lose the car for minimum a week Whenever my car needs service, I lose it for minimum a week at a time, regardless of what the issue is. I brought my car in back in June to have it lo Whenever my car needs service, I lose it for minimum a week at a time, regardless of what the issue is. I brought my car in back in June to have it looked at since the clips on the bottom of the seat no longer stay attached. We went back and forth on how the warrantee would cover the fix, whether repaired or replaced until finally they stopped calling to update the status. I called at the beginning of September and made my own appointment for October 1st and then spoke to my adviser to make sure it would be taken care of. He told me it should be really fast and I would have it back 2 days later. October 28th and I still do not have my car back. I had been calling every day for status updates, sometimes receiving them and sometimes no one would call back with the update. I've even tried leaving messages for the service manager, who also does not call me back. On week 3, I was told that the place they brought my car didnt fix it so they brought it somewhere else. Week 4 I was told the 2nd place told them it could not be repaired it needed to be replaced. 28 days and my car is still not done. Being that I've been trying to get my car there to be repaired since June and now it is October 28th, this is beyond ridiculous. More

Very professional DANA Ford along with Dave the manager and Tiffanie the sales person were very very helpful and very quick on getting me the best deal for our new naut DANA Ford along with Dave the manager and Tiffanie the sales person were very very helpful and very quick on getting me the best deal for our new nautilus Lincoln. We would definitely recommend them to our friends and family as we have already done so. Thank you guys for all your help in our new vehicle. We really love it and love your great service. Looking forward to seeing you guys in 3 yrs when our lease is up. Warm regards, Jimmy Velez More

Knowedgable people ready to help with questions and concerns We went in with the idea of just seeing if the Fusion was still available. We were assured that, indeed, the Fusion is available and there were many We went in with the idea of just seeing if the Fusion was still available. We were assured that, indeed, the Fusion is available and there were many to choose from. Steve Riccardone laid out the general parameters and then Tiffanie patiently answered all our questions in detail - particularly since a hybrid vehicle is new to us. The presentation overall was sufficiently convincing that we decided to take the new car on the spot. And then the handling of the insurance and DMV was very efficient. More

Slow Service Went in for oil change and inspection and had an appointment for 7:30am When I made the appointment I told them I needed the updated GPS card that Went in for oil change and inspection and had an appointment for 7:30am When I made the appointment I told them I needed the updated GPS card that you have to pay for the upgrade. I explained that on the last service they didn't have one in stock so please make sure you have it this time. After 3 1/2 hours of waiting and complaining what is taking so long, my vehicle was ready but they didn't have the updated GPS card in stock AGAIN. Poor service!!! If my vehicle wasn't under warranty I would never go back! It's a Joke when the ask you to please write a good review when they keep doing the same thing all the time. Finally left there at 11:00 DISGUSTED!!! More

Tiffanie was very patient and friendly when I was looking at suv she help me get the perfect vehicle for me she got the suv right on my price range she explained the suv to me she was very professional at suv she help me get the perfect vehicle for me she got the suv right on my price range she explained the suv to me she was very professional More