Dana Ford Lincoln

Wish they offer negative stars I tried to return a lease to Dana ford, and they told me they wont take it because the car wasnt for them. Instead of the manager being all nice about I tried to return a lease to Dana ford, and they told me they wont take it because the car wasnt for them. Instead of the manager being all nice about it, he was yelling and screaming. Saying I am not making money therefore I wont take this Fu&% car back. I went off on them on their facebook page. They responded that if it was over 70 miles from the original dealer they would take the car. The dealer i got the car is exactly 84.1 miles away fron Dana Ford. If the manager had good customer service skills, he would have taken the vin # down and excused himself while he looked it up on the computer. Instead when my white ford fusion pulled into the service garage he came out like a crazy man. Asking what do we want. My mom and brother was nice and said we need to return the lease it over. That is when he started screaming and yelling. He told my lease guy who came with me becuase ford had a policy where the owner needs to be there. The manager came running out the showroom and told the guy I told them I am not taking the car. To get off his lot. Lucky I make my mom record stuff like this when I am not in her presents. If you wanted to be treated with respect and dignity DO NOT GO TO DANA FORD. Bring your business someplace else. Where they will respect you if you did or didnt get a car from them. More

Service department awesome managers. Anthony and keith handled all my service concerns. Awesome!!!! I would def recommed dana service. Great staff in sales and service . awesome managers. Anthony and keith handled all my service concerns. Awesome!!!! I would def recommed dana service. Great staff in sales and service . thanks guys More

Besa grajqevci Excellent personality, and very helpful with my questions, it's a,pleasures dealing with Mrs ver a ,always willing to do her best for costumers... Excellent personality, and very helpful with my questions, it's a,pleasures dealing with Mrs ver a ,always willing to do her best for costumers... ........... More

Great service professional staff. I travel from southern New Jersey to this dealership on Staten Island. The reason their service department is first rate.The dealership is a new moder I travel from southern New Jersey to this dealership on Staten Island. The reason their service department is first rate.The dealership is a new modern facility and provides a very comfortable waiting area while service is performed.The service rep ( Micheal Varela) was great going over in detail required service and walked me to my vehicle after completion. Dana Ford makes it easy and the service charges are not excessive.I plan on leasing a new car after expiration of my lease. . More

Great experience with leasing a new mustang. Straight forward and honest dealership and salesperson was great. Everything was done quickly with no problems at all. Th with leasing a new mustang. Straight forward and honest dealership and salesperson was great. Everything was done quickly with no problems at all. Thanks More

Perfect Experience! From start to finish, everyone at Dana Ford took care of me as much as I wanted. James, the salesman took us through all the inventory they had for th From start to finish, everyone at Dana Ford took care of me as much as I wanted. James, the salesman took us through all the inventory they had for the exact model I wanted. He went over every detail of the car, let me test drive 3 different models based on what I was asking for and was great at answering every question me and my husband had. From James, to Mike in finance, to Steve the Sales Manager, they all took care of all of my needs and I will definitely be back the next time my family is looking for their next car. More

Best Service I walked into Dana Ford to get a oil change and the first person that greeted me was Besa. She was so nice and professional. She helped me set up an a I walked into Dana Ford to get a oil change and the first person that greeted me was Besa. She was so nice and professional. She helped me set up an account that allowed be to get points that whenever I get a oil change the next one will be free. I am really glad I had her to help me today. More

Always great at Dana Ever since i been to Dana, i have always encountered great friendly associates. The service center always greet you with a nice friendly environment. Ever since i been to Dana, i have always encountered great friendly associates. The service center always greet you with a nice friendly environment. Will recommend Dana any day to family and friends. Will be back soon! More

Great Experience Sales representative Shaunnna Boreham was great to work with. I walked into the dealership looking to exchange my Jeep lease vehicle with a Lincoln MK Sales representative Shaunnna Boreham was great to work with. I walked into the dealership looking to exchange my Jeep lease vehicle with a Lincoln MKC. Shaunna was very courteous and paid close attention to what I wanted in a vehicle. She took the time to show me all the MKC’s on the lot and let me test drive one. She was straight forward with numbers and did not give me the run around. Also, because I am currently enrolled in college she was able to work around my budget and provide me with rebates. If you know what you want in a vehicle and want a straightforward sales rep, I would recommend going to Shaunna Boreham. More

Returning customer My wife and I leased a 2015 Fusion a few years ago and was very happy with the entire process. We now live in NJ and our lease was expiring. We dec My wife and I leased a 2015 Fusion a few years ago and was very happy with the entire process. We now live in NJ and our lease was expiring. We decided to take a ride into SI to see if we could make a deal to get into a new vehicle. The trip was well worth it as we drove home a 2018 MKZ Once again the people whom we dealt with were courteous and respectful and willing to negotiate a deal to put us into a new vehicle This time around we would like to single out Ashar Akram (Ash) and David Diorio for their efforts. Now that my wife has her new vehicle, I will be back in a few months when my lease expires, More