Dana Ford Lincoln

quick and easy The service rep handled the paperwork quickly and it made the experience very easy. I was in and out of the dealership in a very short time. The service rep handled the paperwork quickly and it made the experience very easy. I was in and out of the dealership in a very short time. More

very good Experience I was met by Charles Puhan who addressed all my concerns. He seemed to be very knowledgeable about the situation of the welcome lights malfunction. I was met by Charles Puhan who addressed all my concerns. He seemed to be very knowledgeable about the situation of the welcome lights malfunction. The next step was to get the car to duplicate situation. Well to no avail the situation could not be duplicated. I was told when the car was ready that a valet would pick me up because, I had no way to get there. I fell please that DANA went the extra mile to try to solve my problem and made it easy for me to get there Mark kaufman More

Easiest Car Experience Ever Last night I finalized the lease on my 2016 Ford Mustang Convertible. This was my 4th lease with Dana and each time the process was simple and pleasan Last night I finalized the lease on my 2016 Ford Mustang Convertible. This was my 4th lease with Dana and each time the process was simple and pleasant and the staff made me feel welcome and comfortable though out the process. I would highly recommend leasing or buying your next vehicle with them. More

Great service This was my family's and I First time at this Ford dealership location Also the first time purchasing a Ford vehicle and I have to admit not only a This was my family's and I First time at this Ford dealership location Also the first time purchasing a Ford vehicle and I have to admit not only am I completely satisfied with my Ford edge titanium im also completely satisfied with the excellent knowledgeable salesman Frank Tripoli very educated Regarding all vehicles overall great experience totally recommend this place... More

I can't imagine getting my car anywhere else This is our fourth vehicle from Dana Ford and every experiences has been better than the last. I trust them completely with my buying experience. This is our fourth vehicle from Dana Ford and every experiences has been better than the last. I trust them completely with my buying experience. More

Great reliable people ! I left happy Mike Ferone, Matt Richardone, Steve Richardone and Roy Alston were very helpful and made sure I left happy and with the car I wanted. I have already t Mike Ferone, Matt Richardone, Steve Richardone and Roy Alston were very helpful and made sure I left happy and with the car I wanted. I have already told my friends and family make sure they go to Dana Ford Lincoln if they are thinking about getting a new car. They were very friendly and great at what they do. Thank you guys and Dana Ford Lincoln I love my 2016 Ford Escape !!! More

Best overall experience From the moment I walked into the dealership I felt very comfortable, not pressured and happy with my representatives service. Mary G knew her stuff a From the moment I walked into the dealership I felt very comfortable, not pressured and happy with my representatives service. Mary G knew her stuff and helped me pick out exactly what my husband and I had in mind. She knew exactly which cars had all the options we wanted. She was a pleasure to deal with and helped make the experience hassle free. The financing rep Jeffrey B was polite, professional, and answered every question with complete confidence and knowledge. I would definitely recommend this dealership and would definately do business with them again. I want to add that this was the 3rd new vehicle I leased within a year period---one for my son at Jeep, one for me at Honda and this one for my husband the Ford Escape. I rate them the best out of all!!!! More

Worst experience ever BEWARE Worst experience I've ever had buying a car. I was lied to about the date the car I wanted was supposed to be arriving on, bear in mind I h BEWARE Worst experience I've ever had buying a car. I was lied to about the date the car I wanted was supposed to be arriving on, bear in mind I had put a deposit down on this car so I was serious about purchasing it. For over a month I was given the run around about when it was supposed to arrive, but I finally decided to just take one of their stock vehicles sitting on the lot because they already had my money from the deposit for the car I actually wanted and there was no clear date when it was actually going to arrive at the dealership It was "in transit" for over a month according to them. I must have been over to that awful place 5 times in total, each time I went it cost me $17 in tolls, plus gas, and the time out of my day. They never reimbursed me for my tolls and the staff are shady as anything - they're more interested in being on their phones than helping you and they're clueless about anything you ask them. I was told originally my payments would be so much a month, but then when I actually came in to sign the papers the price had magically gone up $90 a month for the same car. Honestly save your money and go to any other dealership, this place caused me so much stress and I feel like I was robbed. I would never recommended this place to ANYONE. More

Emergenct,unscheduled Lincoln service visit My wife's Lincoln truck brakes developed a "screetching" sound when fully depressed.Brakes are not something to fool around with,so we drove straight My wife's Lincoln truck brakes developed a "screetching" sound when fully depressed.Brakes are not something to fool around with,so we drove straight to Lincoln service on Monday,9/28/15.No advance call was made,we had no appointment,we just showed up.Mr.Charles Puhan greeted us,as if he were waiting for us to arrive,never mentioning that we didn't call.He could not have been more courteous or helpful.He listened to the noise,agreed there was an issue,explained what he thought it was-and then got the repair done the very same day.He also,even though we arrived in two vehicles,volunteered a loaner,or rides both to our home and then back to the dealership when the repair was completed.The truck is now perfect,and there was no stress involved in reaching that point,thanks to Charles.Service such as this is why we stick with the Dana dealership.Not bad for a Monday... More

Stress free experience Mary is amazing! Eased my mind about leasing and made the entire process stress free and manageable. Will never go anywhere else after using Dana. Tha Mary is amazing! Eased my mind about leasing and made the entire process stress free and manageable. Will never go anywhere else after using Dana. Thank you! More