Dana Ford Lincoln

Problem solved! I want to thank my Ford service rep Mr. Matt Azriel for his excellent service in solving my problem with the shift to park issue with my 2011 ford exp I want to thank my Ford service rep Mr. Matt Azriel for his excellent service in solving my problem with the shift to park issue with my 2011 ford explorer. Matt's professional handling of my problem made the dreaded service call a very happy surprise. He ordered the parts and called when they came in. The parts were installed in a timely manner and I'm completely satisfied. Thank you! More

Horrible service. Damage on my car. Went for a TSB ( Technical service bulletin) to Dana Lincoln. Job was done very bad. Unprofessional. TSB took them 3 days for 3.1 hrs job time. Techni Went for a TSB ( Technical service bulletin) to Dana Lincoln. Job was done very bad. Unprofessional. TSB took them 3 days for 3.1 hrs job time. Technicians damaged my car interior... did not finished TSB. Not recommend to use that dealer service. Very unprofessional. Service adviser and Technician did not listen customer, and does not follow correct procedure when fixing cars. Update: on a second pickup time, after inspecting my vehicle, I have noticed very bad and visible scratches on my dash panel, passenger door interior, B-Pillar and seats plastic, driver seat plastic was broken, and, of cause, improper fitment of my front seats leather sleeves, ( however , improper fitment was the reason, that I have not accepted job for the first time). So when I told and showed these problems to my service adviser, I was told that I HAVE to accept a job and complain to a Lincoln. Seeing that dealership does not care about clients, I have removed vehicle from dealership and went to my house, once I got on highway, I have noticed that my steering wheel is OFF center, and not centering correctly after turns. So I think they messed up my steering angle sensor , or maybe badly hit a pothole ( speedbump). I have returned immediately to dealership and showed these problems to Service Manager - Martin. Guess what answer I got? - Complain to Lincoln... After I have open a case with Lincoln, and wrote review on Dealer Rater, I have been contacted by Service Manager - Martin ( The person who said: Complain to Lincoln, remember?) who demanded that once I will remove my review, only THAN he can ( He CAN, but does not WANT) seat and discuss with me my car problems. However he did not sounded that he care about anything, He sounded like he is giving me a Huge favor. Also he told me that he does not care about my single negative review... More

Easy in and out So far, sales and service have been on point. Service area does get overwhelmed with volume so get there early. No one has an attitude and everyone is So far, sales and service have been on point. Service area does get overwhelmed with volume so get there early. No one has an attitude and everyone is prett friendly. Free coffee and bottled water is always available, which is nice. More

BEST DEALERSHIP I HAVE EVERY BEEN TO The service is amazing. I was in and out in a couple of hours. Everyone was so nice to me. I was very scared with leasing another car because my last The service is amazing. I was in and out in a couple of hours. Everyone was so nice to me. I was very scared with leasing another car because my last car experience was terrible but after this experience I feel great. I got a amazing deal and love my new car. Thank you Dana Ford Lincoln. More

Fair and honest from the start, no lengthy haggling Leased the Escape I wanted at a very fair price. My time was not wasted bargaining for a fair price, thank you for that. I felt everyone was friendl Leased the Escape I wanted at a very fair price. My time was not wasted bargaining for a fair price, thank you for that. I felt everyone was friendly ,honest and helpful. My overall experience was better than I expected. Past experiences with other dealerships was never this good. I will recommend all my friends and family go to see Aramis B, Tom C., Steve R. and Jeff B. when they need a car. I rate them A+. Thank you Dana Ford. More

thanks Dana I bought a 2008 ford escape. Joby was my rep. He was very helpful and considerate to my needs. Everyone at DANA that I dealt with had great attitudes I bought a 2008 ford escape. Joby was my rep. He was very helpful and considerate to my needs. Everyone at DANA that I dealt with had great attitudes. I would defiantly get my next car from DANA More

Great bunch of guys at Dana these guys at Dana are so very helpful .... They work with you and help you get the car u want and go out of the way if necessary... That's why I have these guys at Dana are so very helpful .... They work with you and help you get the car u want and go out of the way if necessary... That's why I have 2 cars from there and will go back in the future....I highly recommend shopping there.... More

GREAT, TIMELY AND A PLEASANT PLACE TO BE. BEAUTIFUL BUILDING I BROUGHT MY CAR IN FOR SERVICE, RADIO NEEDED TO BE REPLACED. THE SERVICE REP, MATT, WAS VERY FRIENDLY AND HELPFUL. HE TOLD ME HOW LONG THE SERVICE I BROUGHT MY CAR IN FOR SERVICE, RADIO NEEDED TO BE REPLACED. THE SERVICE REP, MATT, WAS VERY FRIENDLY AND HELPFUL. HE TOLD ME HOW LONG THE SERVICE WOULD TAKE AND IT WAS DONE RIGHT ON TIME AND MY VEHICLE WAS WASHED TOO, WHICH WAS NICE. More

Service The service rep Jeff was professional and helpful, also very friendly, listened to my problem, he also dealt with the dealership who did the original The service rep Jeff was professional and helpful, also very friendly, listened to my problem, he also dealt with the dealership who did the original repair. More

Great Experience at Dana ! I just bought a car here last Friday night and had a great experience ! Everyone was very helpful . They got me a great rate ! I love my new Lincoln M I just bought a car here last Friday night and had a great experience ! Everyone was very helpful . They got me a great rate ! I love my new Lincoln MKC! More