Dana Ford Lincoln

Award Winning Experience!!! Dana Lincoln is a Great dealership. I live in Brooklyn about 3 miles from a Lincoln dealership. I caught a train and two buses out to Staten Island, Dana Lincoln is a Great dealership. I live in Brooklyn about 3 miles from a Lincoln dealership. I caught a train and two buses out to Staten Island, just for their selection alone. When I walked in, the dealer I was supposed to meet was tied up. They didn't leave me waiting. Anthony Felline stepped in and really took care of me. He showed around the lot, which had a full selection. It's definitely the biggest lot in the 5 boroughs. I was in the market for a 2015 Lincoln MKZ. I told Anthony what features I wanted and he was able to put something together for me that day on the spot. They even gave me a better finance rate than my bank of 5 years. Considering what I had to go through to get out to the lot, he really went the extra mile to make sure I went home with a car that day. They now have a customer for life, and I'd recommend anyone in the market for a Ford/Lincoln their way! More

Outstanding Service Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The servi Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The service was outstanding. Jamie greeted me immediately, was very friendly and informative and had my car ready quickly. Just an overall great experience. Kudos to Jamie and your service department. More

Awesome turnaround!!! Mary and Juan from Dana ford in Staten Island were awesome to work with. They are the reason why I left my hometown dealership in freehold nj. They we Mary and Juan from Dana ford in Staten Island were awesome to work with. They are the reason why I left my hometown dealership in freehold nj. They were true to their word and did not take advantage of a young woman trying to re-lease a new explorer. My whole experience at Dana to pick up the truck was less than 2 hours! My kids were comfortable and did not even complain while waiting. Every step of the way each professional explained and did not push xtras when I initially declined. I strongly recommend this dealership to everyone in Staten Island and New Jersey! Will be passing the news along to my friends ;) More

Best Leasing Experience. EVER. Amazing dealership! Roy Aston, Tom Caccese and Matt Riccardone made leasing my car an easy and enjoyable process!!! I originally walked into my local Amazing dealership! Roy Aston, Tom Caccese and Matt Riccardone made leasing my car an easy and enjoyable process!!! I originally walked into my local Lincoln dealership in Brooklyn, NY and I was very disappointed at the way that I was treated. That's when I went to Dana Lincoln in Staten Island before giving up on leasing a Lincoln altogether. I am truly amazed with this dealership and would highly recommend using them even if it's a drive from where you live. They were professional, kind, courteous, returned my phone calls quickly, gave me a great deal and they held true to their words- there were no added fees at the last minute. The day that I leased my car everything went very smoothly and easily. I was still there after closing and no one rushed anything. When I finally got into my new car- it was about an hour after closing. My salesman Tom Caccese spent quite awhile patiently explaining to me all the controls, information display, my lincoln touch and other technology in the car. He also paired my phone and helped me enter destinations in the navigator. He answered all my questions and told me to call or come back if I had anymore questions. Thank you Tom! Thanks to Roy Aston as well for making my experience so enjoyable and easy and for the great deal! Dana Lincoln exceeded my expectations! I would definitely be back! Check them out if you like to be treated well ;) More

Very, Very Helpful!!!!!!!! Marty, Elliot Lamboy and Jeff Pikarsky, were Excellent, once I made, my point and very helpful!!!!!!! A part in my car, was only one part, that broke Marty, Elliot Lamboy and Jeff Pikarsky, were Excellent, once I made, my point and very helpful!!!!!!! A part in my car, was only one part, that broke and covered under the Certified Vehicle. Than Ford, made the one part, into two parts and I was not covered!!!!!!!!!!!!!! Went up the chain, to Marty, after Elliot and Jeff agreed and I only, paid the Deductible!!!! More

great experience! Came in to lease a car and had a great experience! Quick, courteous and overall pleasant experience. Would definitely use Dana again & recommend Joh Came in to lease a car and had a great experience! Quick, courteous and overall pleasant experience. Would definitely use Dana again & recommend John Daly! More

Excellent Customer Service When I took my van and spoke to Mr. Martin Franklin, he was so courteous and took the time out of his busy schedule to explain to me the problem with When I took my van and spoke to Mr. Martin Franklin, he was so courteous and took the time out of his busy schedule to explain to me the problem with my van. I was so happy to be speaking to someone that is so knowledgeable and truly care about its' customer. Thank you Mr. Franklin for being so nice to me when my van was in need of repair and making my experience with Dana Ford a pleasant and comfortable one. Again, thank you. More

Dana is by far the greatest Dealership The very professional polished team at Dana is without a doubt the most experienced, knowledgeable, and thorough group of professionals you can possib The very professional polished team at Dana is without a doubt the most experienced, knowledgeable, and thorough group of professionals you can possibly find. This is my second time leasing an MKS and I always give credit to Manager Roy Alston for making it possible for me to own this amazing car. He is truly a great representative of your excellent dealership and truly and award winning businessman in everyway.. Bobby Ingrassia made my sales experience flawless and at the end of my experience with him I felt like I just made a new and great friend. Customer relations manager Frank Curry is the best, most patient, and knowledgeable Lincoln expert in the business and couldn‘t be more thorough… Thanks guys for making my experience perfect in everyway and thank you Dana for having the best in the business to serve and deliver such a great automobile…. SEE YOU AGAIN IN 39 MONTHS!!!!!! Joe Scannapieco More

Excellent Lincoln service This was for the most part was a good experience. My service adviser, Charles Puhan, was extremely helpful. The only issue was with the delivery of ne This was for the most part was a good experience. My service adviser, Charles Puhan, was extremely helpful. The only issue was with the delivery of needed parts that were ordered on March 13th. I had not heard anything from them until I called on March 30th. Charles checked and said the parts were in and I could bring my vehicle over. After waiting for an hour I was advised that not all the parts were in and he would call me, which he did later that day stating that they had obtained the missing part(s). I returned on the March 31st and the job was completed in approx 1 hour. More

Best buying experience Overall best experience I've had buying a vehicle. Very helpful and very efficient staff. The sales staff was very knowledgable and was able to accom Overall best experience I've had buying a vehicle. Very helpful and very efficient staff. The sales staff was very knowledgable and was able to accommodate any request I had. More