Dana Ford Lincoln

It has been over 5 weeks since my nautilus had been brought in because of an accident and I was wondering why it is taking so long I was just told they were waiting for some sensors Not 5 weeks brought in because of an accident and I was wondering why it is taking so long I was just told they were waiting for some sensors Not 5 weeks More

Excellent employees experience well managed very polite excellent service excellent service so very happy as a customer excellent service excellent service so very happy as a customer More

Always easy to make appointments and deals with. Never had any issues. I have leased multiple vehicles with them Never had any issues. I have leased multiple vehicles with them More

Was very happy with Dana. They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year leas They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year lease. More

Vincent Angulotti is always a pleasure to deal with. He is Professional, Knowledgeable, kind, considerate and friendly. He is an asset to Dana. He is Professional, Knowledgeable, kind, considerate and friendly. He is an asset to Dana. More

Always a pleasure dealing with Dana ford service. Staff is very nice and understanding to your needs Staff is very nice and understanding to your needs More

Extremely satisfied with everyone I dealt with. Would definitely recommend to other Very happy with the dealership.s. Would definitely recommend to other Very happy with the dealership.s. More

I hate to even give 1 star as I feel they both deserve 0. Made a service appointment and my car sat there for 4 days without being looked at. Collin just kept giving me the run around. I will never take m Made a service appointment and my car sat there for 4 days without being looked at. Collin just kept giving me the run around. I will never take my car to Dana again. I'll go out of state to get my car serviced before ever going back. It's even funny you ask me to leave a review, THREE months after the incident. More

My only complaint is that there should be a way that customers are informed when the ordered part has arrived so that we can make our follow up appointments. My part was ordered a month prior. I kept ca customers are informed when the ordered part has arrived so that we can make our follow up appointments. My part was ordered a month prior. I kept calling to check on the status of the part. But, was told by the lady who answers the phone that only my specific service rep that assisted me during the last appointment can check to see if the part was in. If he is out of the office or with a customer, no one else can check on the order status just so I can schedule the follow up appt to replace the part. This is such a ridiculous process that is a disservice to your customers. There should be an automated email that is sent to the customer to inform them of the part arrival & to schedule the appt, or at least allow those who answer the phones to check the system to see that the ordered part has arrived. More

joe has always been a reputable service rep. always transparent with info and pricing. thanks. always transparent with info and pricing. thanks. More