Dana Ford Lincoln

Great Dealership, Highly Recommend. This is a great dealership to buy from. Nearly all of my family's cars have been purchased from this place. The Customer Service is great and the staf This is a great dealership to buy from. Nearly all of my family's cars have been purchased from this place. The Customer Service is great and the staff is very friendly. Most of them will go out of their way to help you in any way possible whether you're buying, selling, or simply getting a car serviced. Any work on vehicles is done very well and appears to be conducted professionally and skillfully. The poor current state of the building itself however as well as all of the mud, sand, and dust in the back lot clearly impacts the cars negatively. I am assuming that this will no longer be a problem soon however, as the lots are being paved and a beautiful new building/facility is being constructed (and is pretty much completed). Prices are very good and are often negotiable, and I have never seen a sticker price that has been unfair yet. My most recent purchase was a few days ago when I purchased a 2013 Ford Mustang. The car was in perfect (nearly mint) condition and the price was a steal. My main salesperson was Anthony G, really nice guy and a well known and regarded expert on Mustangs. Would highly recommend him to anyone buying a Mustang (or any other car for that matter, he definitely knows what he is talking about unlike some dealers). I also spoke to Joe Frank when finalizing the deal and I would highly recommend him as well. My overall experience here was and has always been great. More

Awesome service with Shaunna! From the moment I entered the dealership I felt no pressure. Shaunna listened to what we wanted and matched us up with the perfect car. She took us From the moment I entered the dealership I felt no pressure. Shaunna listened to what we wanted and matched us up with the perfect car. She took us for a test drive. She didn't pressure us with unnecessary chatter. She gave us time and space to decide. We asked for time to talk over the deal and that is what we got. No one chasing us out the door. When we were ready, we came back and sealed the deal. We LOVE our new Ford Escape. Thank you Shaunna. I would recommend doing business with Dana and with Shaunna. Very professional and FAST. No hours and hours waiting even when we picked up the car. Most of the work was completed before we got back to get the car. Again, a fast, easy deal with a professional! More

Very pleased - will spread the word. Mr. Martin Franklin, the service director at this dealership, has proven, time and time again, to be a true champion of customer service. I have had Mr. Martin Franklin, the service director at this dealership, has proven, time and time again, to be a true champion of customer service. I have had two situations requiring service on my 2013 Ford Fusion. Both of them were handled with empathy, professionalism and lightning speed !!! I will always be a customer of Dana Ford and hopefully, Mr. Franklin will always be at the pivotal helm to steer the new expansion. Being in sales and customer service for many years, I believe that this gentleman is a tremendous asset in his ability to put himself in the customers place --- KUDOS to Mr. Franklin, appreciate him as I do, he will make Dana and his customers very proud. I would also like to mention Ms. Jeanine Morales, at the service writers desk. This exceptional lady called me while I was at a business convention in Las Vegas. I was in the shower and rushing all morning. The news was not good. I reacted quite unprofessionally !! Through it all, Ms. Morales remained calm and in control. She promised that my sentiments would be brought to Mr. Franklin. I was contacted within 2 hours with a resolution that satisfied all. I have to say that after meeting Jeanine, I immediately apologized for my bad behavior on the phone. Upon talking to her, I found her to be a great customer service person. She was intelligent, professional and easy to talk to. Jeanine waited with me until my vehicle was delivered. I actually offered her a position in my new business endeavor !!!! This lady is a true asset to Dana Ford, as she would be to any person or business needing a team member of such exceptional quality. Kudos and thanks to both Mr. Franklin and Ms. Morales. I told Mr.Franklin that I would be glad to act as Customer Appreciation Ambassador any time, anywhere.-- just say the word !!! In closing, I very highly recommend this dealership and these fine people who continue to strive for great customer service. Most sincerely; Daniel Weishoff More

great experience at Dana My husband and I were looking to purchase a Lincoln MKZ. We had gone to a dealership close to us and ended up having a terrible experience, so much so My husband and I were looking to purchase a Lincoln MKZ. We had gone to a dealership close to us and ended up having a terrible experience, so much so that I didn't want anything to do with Lincoln/Ford in anyway. I was ready to go to a completely different make and model car but my husband was pretty persistent. He knew how much I loved the MKZ. He found the exact car I was looking for, Exterior color, with the Interior color and the package I wanted, only issue, it was in Staten Island and we live out in Eastern Long Island. My husband placed a call and spoke with a gentlemen by the name of Glenn. He explained to Glenn the bad experience we had just had and how fed up I was with Lincoln, he told Glenn what we were looking for and Glenn offered to give us the same deal we were going to have at the other dealership, he put us in contact with John Daly the salesmen. We drove to Staten Island met with John Daly, we then spoke with Steven Riccardone in finance who made the experience as painless as possible. The whole experience at Dana was great. Everyone was such a pleasure to deal with. We would highly recommend using them. They really seem to care about making the customer happy and truly seem to be customer centered! More

great experience My overall experience with Dana Ford was a great one. John Daly was knowledgeable and professional. He worked with Joe Bogigian and together they were My overall experience with Dana Ford was a great one. John Daly was knowledgeable and professional. He worked with Joe Bogigian and together they were able to get me into a beautiful new truck. After having been to a few dealerships and given the runaround, they exceeded my expectations..I would highly recommend purchasing or leasing a vehicle from Dana Ford. More

salesman I chose to go to Dana because of the reputation they have on Staten Island which is exceptional. Also my son bought his F150 there and was treated ver I chose to go to Dana because of the reputation they have on Staten Island which is exceptional. Also my son bought his F150 there and was treated very well by the salesman. I found the expedition on line myself and went over to look at it. The truck is beautiful so I decided to buy it. My salesman Anthony knew everything about the truck and was just as excited as was about it. I would have like to get a little better deal on the truck price wise and after talking to the manager of used cars I was not happy about his handling of the situation. His 200.00 deduction was a little insulting as I know he could have done a little better than that. If it wasn't for Anthony's professionalism and personality I would have gone to another dealer to shop and could have done that easily because I did not have to take out any loans. Yes, I would go back to dana again and ask for Anthony. He is certainly an asset to that dealership. More

I searched the entire tri-state area dealer network looking for a clean, low mileage CPO MKX. I found a car to consider at Dana. I was introduced to Jose, the salesman who treated me great. He was e looking for a clean, low mileage CPO MKX. I found a car to consider at Dana. I was introduced to Jose, the salesman who treated me great. He was exceptionally well versed on the vehicle and explained all of the special features the car had to offer. He never pressured me to make a deal and once we began to negotiate treated me fairly and with a great deal of respect. I plan on purchasing another car from him in the next 6 months and would HIGHLY recommend dealing with him and the Dana Ford dealership. It was a very positive experience. More

A Great Experience My wife and I went to Dana Ford to look at a 2014 Ford Explorer. Kevin was very helpful and informative answering our many questions. He was not push My wife and I went to Dana Ford to look at a 2014 Ford Explorer. Kevin was very helpful and informative answering our many questions. He was not pushy and very patient with us while we were deciding on the many options availabe on the Explorer. . While it is thought to be a very stressful experience, Kevin made the purchase of our new Explorer very pleasant. On car pick up day, Kevin was unable to be there but he had Jose Navares stand in for him. Jose was very personable and pleasant in getting me accustomed to the new car. The finance side of the purchase went very smoothly as Steve in finance took the time to clearly explain all of my alternatives. He wasn't pushy and let me make the decisions without any pressure. All in all, I have my new car and I would have no problem recommending this dealership to my friends and family. More

This is the 3rd time I have purchased a Ford Escape from Dana Ford and I will not go anywhere else. Starting with Bob Ingrassia to everyone else that helped me, I am not going to go to any other dealer. Dana Ford and I will not go anywhere else. Starting with Bob Ingrassia to everyone else that helped me, I am not going to go to any other dealer. This is the 2nd Ford Escape that Bob Ingrassia helped me with. He is very professional and attentIve and listens to what you are saying instead of trying to "oversell" to me. His friendly manner also made the experience easy for me and my husband. I came to have my Escape inspected and wound up trading it in for the car of my dreams! truly love my new car! Also I was given several payment options to chooses from. and most importantly, I never felt that I was pushed into a deal that I didn't want to make. Me and Bob have a date 2 years from now to trade in my Escape for a new one for my 65th birthday and my husband is going to trade in his Titanium next year and we look forward to Bob Ingrassia helping us again! Peace Out! More

The experience at Dana Ford Lincoln is always pleasurable as this is my third time back to them. Their attention to customer satisfaction is second to none. They work to get you in a vehicle that you want to as this is my third time back to them. Their attention to customer satisfaction is second to none. They work to get you in a vehicle that you want to be in at the best competitive prices wether buying or leasing they work to gain your confidence to come back again for your next vehicle purchase. I went to return a lease ( 2012 Ford Edge ) and replaced it with a 2014 Lincoln MKX, and left with a Ford Fusion also . They made it easy and affordable to do so. Dana is definately my dealer of choice and would recomend any one to them. More