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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,084 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,084 reviews

March 12, 2024

Very BAD Experience. This Dealership is considered my worst experience as they did not provide the proper paper works to their Insurance broker and I was assured that som More

by RPMECHANICALGRINC
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazem Radwan
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Mar 12, 2024 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear about this situation and would like the opportunity to look into it further for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

March 11, 2024

Had the works done. Was out in less than an hour Thank you for great service More

by kacostanzo1966
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Romer
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Mar 11, 2024 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

March 11, 2024

I was over the mileage My 2021 lease was up in May so went into a 23 nautilus bc the 24 was over the top expensive More

by joieeangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ching
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Mar 11, 2024 -

Dana Ford Lincoln responded

We appreciate your feedback and are glad to know that you found a suitable option with the 2023 Nautilus at Dana Ford. We're here for any future needs or questions!

March 11, 2024

- Steve R the sales manager's customer service is top tier, great guy who fixed all my dealership level issues with ease - Your front desk staff is great - Your finance managers and sales need retraining More

by pgelo
Recommend Dealer
Yes
Employees Worked With
Steve R
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Mar 11, 2024 -

Dana Ford Lincoln responded

Hi P Gelo! We appreciate your feedback and are glad to know that Steve was able to assist you effectively at Dana Ford! We'll take note of your suggestions for our finance managers and sales team - always looking for ways we can improve. Thanks again!

March 11, 2024

Easy, smooth process, great price and really good customer service . My salesman was very personable. I didn't feel pressured. Was very easy to communicate with. Was very quick to answer all of my qu More

by Lwisniewski1535
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pietro Masullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pietro Masullo
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Mar 11, 2024 -

Dana Ford Lincoln responded

Hi L Wisniewski! We're delighted to know that you had a smooth and pressure-free experience at Dana Ford. We strive for great customer service and clear communication. Thanks for sharing your positive feedback!

March 10, 2024

The experience was very easy. Everyone we dealt with was a pleasure Very happy with our car buying experience More

by jdugan2
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 11, 2024 -

Dana Ford Lincoln responded

We're delighted to know you had a smooth and pleasant car buying experience at Dana Ford. Thanks for sharing your feedback, we appreciate it!

March 09, 2024

They were extremely professional and friendly. They exceeded my expectations and I was in my new car in no time at all. More

by nicastro15wf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lafamina
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March 09, 2024

Everyone is very nice I was dissapointed to get a ford edge as a loaner - horrible ride More

by NBRADY4567
Recommend Dealer
Yes
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Mar 11, 2024 -

Dana Ford Lincoln responded

Hi N Brady! We're sorry to hear that you were disappointed with the Ford Edge loaner at Dana Ford. Your comfort and satisfaction are important to us, and we genuinely apologize if the ride didn't meet your expectations. We strive to provide the best service possible, and your feedback helps us improve. Safe travels! Keith Curran

March 08, 2024

Rupert found something and used car lot that I liked and was a pretty good price and I bought it More

by P10862
Recommend Dealer
Yes
Employees Worked With
Rupert
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Mar 08, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We're so glad Rudy was able to help you find the right vehicle for your needs and we hope you won't hesitate to reach out if our Dana Ford team can be of service again in the future!

March 08, 2024

Efficiency, professionalism Just needs to adjust loaner policy to be more flexible, it's not easy to leave the place in a taxi or sit there for 6 hours More

by kingmady6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Castera
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Mar 08, 2024 -

Dana Ford Lincoln responded

Hi King! We appreciate your feedback and are glad to know that you found our team at Dana Ford efficient and professional. We'll take note of your suggestion about the loaner policy - we're always looking for ways to improve!

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