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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,471 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,471 Reviews of Dana Ford Lincoln - Service Center

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September 14, 2022

The service valet was a gentleman and displayed professionalism from time of vehicle pickup until its return.The updates on ETA’s were very accurate and useful which makes this service a stress fre More

by skippy3355
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're happy to hear our Dana Ford team provided you with an excellent experience and we hope we have the opportunity to serve you again in the future. Take care!

September 14, 2022

I found all the people I came in contact with to be friendly,knowledgeable and very willing to please More

by blanchey02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Anthony Garrick
Sep 15, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We hope to see you back! -Dana Ford

September 12, 2022

excellent service department ,everyone very helpful waiting time for recall was good car returned clean and washed. More

by MCYPCT2SALV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We hope to see you back! -Dana Ford

September 11, 2022

Prompt and courteous service, clean facility, comfortable waiting area and the car washed was much appreciated More

by aem5400
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 13, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Dana Ford

September 09, 2022

Great service department. Everyone is so friendly. Scheduling is easy and my vehicle always comes back clean and well taken care of. More

by dbarbaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrick
Sep 09, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful review of our Dana Ford team! It's our privilege to serve you and we look forward to your next visit!

September 09, 2022

It was excellent service when I looking for my car an the process was made easy More

by matt62900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
Sep 09, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Matt! We hope to see you back! -Dana Ford

September 08, 2022

Had our vehicle serviced and inspected and they also completed a recall that was pending. Service was great we waited about an hour and half so no complaints there. Our service rep was friendly and info More

by dbrowne244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Sep 09, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you visiting us here at Dana Ford and hope to see you again next time!

September 08, 2022

Showed up last minute and the team serviced my car. That was awesome. Thank you. More

by NEGR1TA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
Sep 09, 2022 -

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for visiting Dana Ford - we hope to see you again in the future!

September 08, 2022

Everyone in the service department was very helpful. The only reason I am giving a 4 is because I needed to come in and test drive the vehicle with the technician to point out the problem. The part is n More

by jml245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilla/Camille, Harley Schick
Sep 09, 2022 -

Dana Ford Lincoln responded

Thank you for the review and feedback. We appreciate you trusting the Dana Ford team with your business and look forward to getting the issues resolved for you. Thanks again!

September 08, 2022

Terrible service towed my car in for failed breaks no one looked at it for a week I picked it up and towed it to another place cost me a fortune More

by Dougcandella
Customer Service
Recommend Dealer
No
Employees Worked With
Anthony Garrick
Sep 09, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Sep 09, 2022 -

Dougcandella responded

Theee cars we bought in 3 years your service reps couldn’t care . Couldn’t return our calls. I had to hire a 2 nd down truck to take car from your service dept to another service station

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